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Self Reporting Life Event returns document type is inactive when you click on Save

in Benefits 4 comments

Summary:

I have received the same error message after five attempts to self-report life events. Despite HR confirming no changes to active document types, I am unable to upload .jpg, .doc, .docx, .xls, or .pdf files.
How can this error be resolved?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable): 26B



Code Snippet (add any code snippets that support your topic, if applicable):

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