Hybrid IT Operations Management (white paper)

Version 1

    IT Operations Management (ITOM) has always been a critical area for IT organizations to deliver business value. Adoption of cloud and the advent of new concepts like DevOps, cloud-native architecture, containerization, and automation have a paramount impact on traditional ITOM.  This whitepaper discussed how the traditional ITOM needs to evolve into Hybrid IT Operations Management (HITOM) by understanding and supporting the Hybrid IT use cases and the capabilities required to manage and monitor in a Hybrid IT environment.