How to Search in the Community

Version 7

    There are several different ways to find what you are looking for in the community. Review the options below to help you search for the things that matter most to you.

    Use the "Ask" Widget

    The "Ask" widget is available in most My Oracle Support Community spaces and sub-spaces. This allows you to quickly ask a question in that specific space or sub-space.  After you begin typing in a question into the Ask widget, the search function displays similar asked questions and possible answers based on matching keywords. You can click on any of the similar asked questions, or, if you do not see the correct answer in the results list, you can create a new discussion directly from the widget.

    ask widget.jpg

     


    The spotlight search is a quick way to find people, places, or content by using keywords.

    1. Click the magnifying glass in the upper right corner.
    2. By simply clicking on the magnifying glass, a list of suggested content, places, and people will populate. These suggestions are based off of your frequently viewed items, or items that are similarly related to your past visits within the community.

    3. If you want to search for something specific, type in a keyword. Content, people and places related to your keyword will populate in the drop down menu.  If what you are looking for is listed within the drop down results, click on it.
      Keyword Search.PNG
    4. If you want to use an advanced search, type in a keyword into the search spotlight and click Enter. This will take you to an advanced search page, where you can filter down your search to find a specific piece of content, place, or person.

     


    View your History and Recently Viewed Items

    Find past items you have viewed by browsing your history.

    1. Click the magnifying glass in the upper right corner.
    2. In the drop down menu tab, select History.
      History Tab.PNG
    3. At the bottom of the results, click the Show all my recently viewed content to see more results.
      recently viewed content.PNG

    Using Bookmarks

    Bookmarks help you track your favorite content in the community. You can bookmark any content in the community to easily find it later.

    1. When viewing any content in the community, you have the option to bookmark it.
    2. Click on the Bookmark button to the right of any content.
      Bookmark.PNG
    3. The number next to the "Bookmark" button signifies how many total people have bookmarked that particular piece of content.
    4. To find your saved bookmarks, click on the spotlight search magnifying glass at the upper right corner. In the drop down, you will see the Bookmarks tab.
      Bookmarks tab.PNG
    5. At the bottom of the results, click the Show all my bookmarks to see a list of all your saved bookmarks within the community.
      All bookmarks.PNG