Form Submission Confirmation Page (Aug 2018)

Version 4

    Overview

     

    With Oracle Eloqua's 18C release (August 2018), we enabled a form submission confirmation page upon successful submission of a form via the F/F2 endpoint, in cases where there was no default redirect URL provided. This improved the user experience of a successful form submission scenario, where only a blank page was previously displayed.

     

    What’s changing?

     

    Prior to the 18C release (August 2018), upon successful submission of a form via the F/F2 endpoint where there was no default redirect URL provided, a blank page would appear. It was found that this scenario could lead to confusion for the form submitter and could lead to multiple retry attempts. As such, Eloqua made a change with the 18C release (August 2018) and now displays a confirmation image with the message “Form was submitted! Thank you for submission.” when there is no redirect URL specified.

     

    formsubmitimage_18C.png

    This change impacts all clients who perform form submissions via the F/F2 endpoints. If there are any integrations implemented on the older Form Submission confirmation page, those integrations need to be updated.

     

    Timeline

     

    This feature was launched with our 18C release (August 2018).

     

    Next Steps

     

    If you do not want this feature enabled (and prefer a blank page to be displayed when no redirect URL is specified), please file a service request with My Oracle Support.

     

    FAQ

     

    Q: I have integrations built on the current default page. What shall I do?

    A: Please contact your Account Manager or file a service request with My Oracle Support to have this feature turned off for you until you update the integrations at your end.