Oracle Application Unlimited Webinar for User Group Leaders

Version 2

    On December 12, 2018 we hosted a global user group leader call with Jeremy Sparks, Senior Director, Support Products, Program and Pricing Oracle Customer Services and his team who gave an overview of Oracle Application Unlimited.

     

    Attached is the slide deck Jeremy reviewed during the call.

     

    If you missed the call, you can also view the recording below.

     

    Play recording (42 min)

     

     

    As a follow-up to some of the questions during the call Jon Whelan (Jon.W-Oracle), Product Manager, Oracle Premier Support, provided the following:

     

    Cloud Presentation by Jon Whelan:

    Abstract: In this session you can learn that there is more to support than just creating and managing Service Requests.  Prevention.  Proactive.

    Cloud Customer Connect and My Oracle Support combined provide customers a multitude of resources to take full advantage of the self-service Premier Support investment with Oracle. Customize your Dashboard. Personalize with Powerviews. Receive email notifications.   Avoid Service Requests.  Attend our monthly training webcasts.  Uncover the Oracle Learning Library.  Discover the Oracle Help Center. Contribute in Cloud Forums.  Submit your ideas. Build your network.

    https://cloudcustomerconnect.oracle.com/posts/2d9e84b5bd

     

    EBS & JDE Presentations by Jon Whelan:

    Become enabled and leverage the full extent of your support investment. Equip your entire staff to remain notified, connected and technically sharp. This session covers My Oracle Support Best Practices, Tips, Tools, Resources and Efficiencies that will turn up the productivity for your team. Take full advantage of the self-service Premier Support investment with Oracle. Customize your Dashboard. Personalize with Powerviews. Receive email notifications. Avoid Service Requests. Attend our monthly training webcasts. Uncover the Oracle Learning Library. Discover the Oracle Help Center.

     

    EBS Presentation

    https://community.oracle.com/docs/DOC-1028259

     

    JDE Presentation

    https://community.oracle.com/docs/DOC-1028260