When you are set to start a new project it can be helpful to get the advice of someone who knows the drill. So, if you're on the cusp of implementing the Oracle Content Marketing platform with the aid of the Oracle Content Marketing Smart Start, take a minute to hear what veteran implementer Thomas Mould, of Thomson Reuters has to say!
Nora O'Leary-Roseberry: Did the Oracle Content Marketing Smart Start help you achieve the two stated goals, of a successful implementation and the deployment of a pilot project in the first two months?
Tom Mould: Yes, absolutely. It definitely supported me in that, I think it did a good job of breaking the system down. Quite often with other system roll outs it’s easier to look a that the bigger picture, but this was different for the team and what we were trying to do. The Smart Start helped break it down so we could understand what we were trying to do and what we can achieve.
Nora O'Leary-Roseberry: What did you like best about the courses?
Tom Mould: They clearly communicated the content. You can understand what the objectives were in each course. I quite enjoyed the informal aspect, the web-based as well as ILTs were very easier to understand. I also quite liked how with the ILTs it’s hands-on, even though you’re learning, you're also seeing how it works for you.
Nora O'Leary-Roseberry: Before you started the training, you ranked your level of comfort with the platform as a 1, on a scale from 1 to 10. Where would you rank your comfort with the platform today?
Tom Mould: A good 7 at the moment, assuming more will come with practice!
Nora O'Leary-Roseberry: What would you say to someone at the beginning of the implementation process?
Tom Mould: Really have a clear understanding of the system, what you're trying to do with the marketing, what you're trying to achieve. Let that be your main starting point as you roll-out the tool so you can achieve it. Also, keep a regular cadence on the training and the time you spend in the system, make sure you're doing it regularly.
Want more proof? Here are two more advocacy interviews!