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I wanted to take a moment to introduce myself and make you aware of some exciting changes to the training programs within the Oracle Marketing Cloud. My name is Andrew Conlan and I’ve recently joined the Oracle Marketing Cloud as Sr. Director of Product Training. As many of you are aware, our product family has grown and the Oracle Marketing Cloud currently includes four service lines: B2B Cross-Channel Marketing, B2C Cross-Channel Marketing, Content Marketing, and Data Management. With all this growth it’s easy to see the need for more training.


What does this mean for you? Great things. In the coming months, we’ll be taking everything you know and love from our existing education programs and expanding to now support the entire Oracle Marketing Cloud. You’ll also see a new name – Oracle Marketing Cloud Academy. Don’t worry, the teams you have grown to know and love from Eloqua University and Responsys University aren’t going away, we’re just expanding.


We are looking forward to:

  • Offering world class training on all Oracle Marketing Cloud products using the same great delivery methods that our customers are used to.
  • Building a much deeper library of strategic content to help our customers be more successful in their job roles.
  • Creating a webinar series that will cover deep dives, new features, tips and tricks, and more, all conducted by Oracle Marketing Cloud product experts.
  • The release of the new Oracle Marketing Cloud website that will allow easy access to the Academy training.


As you can see, it is an exciting time for us. These changes won’t happen overnight and we will be in touch in the coming months with more details and information. We are committed to your success and fully expect you will receive the same top notch service and training during this time of change.


I encourage you to check back often to learn about our new initiatives as they are being rolled out. Thank you for being part of our learning community.



Andrew Conlan

Sr. Director Product Training

Oracle Marketing Cloud Academy

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