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Enablement Courses FAQs: Certificates

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Enablement Courses FAQs: Certificates

Omar M.-Oracle
Omar M.-Oracle Red Ribbon
edited Nov 17, 2022 10:57PM in Clinical User Forum


  • Omar M.-Oracle
    Omar M.-Oracle Red Ribbon
    edited Nov 17, 2022 11:25PM

    Why am I getting an error message when I try to sign in to Oracle Health Sciences Learn?

    Are you using the right URL?

    Make sure you are using the following URL to access Oracle Health Sciences Learn:

    Note: Wait until Oracle Health Sciences Learn loads completely before adding a bookmark.

    Are you signing in with the correct account?

    You need an Oracle Account to access the training in Oracle Health Sciences Learn. If you don't have one, see How do I create an Oracle Account for signing in to Oracle Health Sciences Learn?

    This Oracle Account is a separate account required to access Oracle Health Sciences Learn; it does not use the same credentials you use to log in to your study.

    Was your Oracle Account created with the correct email address?

    Your Oracle Account must be created with the email address where you received your Oracle Health Sciences Learn Course Assignment email.

    Have you been assigned to training?

    If you have an Oracle Account, but you haven't been assigned any training, you won't be able to sign in.

    For additional resources visit

  • Omar M.-Oracle
    Omar M.-Oracle Red Ribbon
    edited Nov 17, 2022 11:24PM

    Can the name on my training completion certificate be changed?

    Yes. Contact your study administrator to have your name updated, we suggest to CC

    Please include the course name, date, ID, and any additional information that you may find relevant.

  • How do I view my training status and certificates in Oracle Health Sciences Learn?

    You can log in to Oracle Health Sciences Learn at any time to see your training history. You can view, print, and download your completion certificates:

    On the Oracle Health Sciences Learn home page, in the upper menu, click Online Training or Classroom Training.

    On the left, click View History.

    To view, print, or download the certificate, click the View Certificate icon to the right of each completed course.

    • In the upper left of the page, click Print to print the certificate.
    • In the upper right of the page, click PDF to save and download the certificate in PDF format.

    To export a list of your completed training courses, click the Export icon and select Download Files.

    • In the Documents Available for Download page, click Transcript.

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