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By default, the messages in a queue are in FIFO order, even if the messages have a different priority. In order to for the messages to be sorted by their priority, you need to set a sorting key on the destination.
For details, please refer to
Thanks for your response. On re inspection of the screen I can see the Destination Key boxes. There are two list boxes with arrows to push items from Destination Keys Available to Destination Keys Chosen. The problem is that there are no items in the list boxes.
I found out I needed to create a new resource called a destination sort key and then I had an item in the box to select! It’s all working now – thanks for your help.