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In the error notification setup page you can specify 'AD username' in the role column. In 11g since UMS API's are used internally, it only supports users and not roles. The notification is sent to the email id associated with the AD username using the https://devsoa.imperial.ac.uk/sdpmessaging/userprefs-ui url. Hope this helps.
Thanks for the reply.
Based on your response we have to assign an individual AD user to each item. How does anyone use this in the real world? We need to have a group of users here, otherwise as soon as someone goes on holiday we will stop processing errors.
Workaround in 11g is to create a email group id and then use that in the configuration. i.e. email@example.com (this will have list of users that will be getting the emails).