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I don't think Oracle MultiMedia natively supports MP3 and MP4 formats.
I am developing software that integrates the FFMPEG multimedia library into the DB. This integration will allow for 'native support' of all multimedia formats that are understood by FFMPEG.
I can help with this problem that you are having if you are interested....
Supported formats are documented here: http://docs.oracle.com/cd/E11882_01/appdev.112/e10776/toc.htm (see appendix A and C). Audio .mp3 is not supported so you see that error. But video .mp4 is supported. The 'internal error' you are seeing indicates is a different problem. Is it possible that the file format is not really .mp4?
The data can be stored in the database whether or not the formats are supported. If the formats are not supported then the metadata attributes cannot be extracted.