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<li>Log in by an account for your workspace which has administrator privileges. Go to Manage Users and Groups -> Edit User -> Account Privileges and reset the Account Availability flag to unlocked. You have to give a new password also.
<li>Log into the Apex Internal Administration. Go to Manage Workspaces -> Existing Workspaces -> Your Workspace -> Manage Users -> Edit User -> Account Privileges and rest is the same as above.</li>
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Hope it helps!