1 Reply Latest reply: Jan 26, 2012 6:58 AM by Sujoy RSS

    Teleservices - Archive and Purge Closed SR,SR Related Tasks and Notes

    874471
      Hi All,
      The business wants to archive and purge..
      1) All the closed Service Requests which are older than an year.
      2) SR Related Tasks which are older than an year
      3) SR Related Notes which are older than an year

      Is there any API or way to archive and purge the above three requirements in Oracle Teleservices.
      We are on 11.5.10.2 and database version is 10.2.0.4.0.

      Thanks in Advance,
      S