This content has been marked as final. Show 3 replies
I am also having this error on the iPad/iOS/iPhone for some of my users but not all.
This error appears when you click on the "Login" button.
The status will be then "Authentication With Server Configuration Setting"...
With a popup displaying:
Server Authentication Failed,
Please Check Settings and Re-try
The same account works fine on the full version (IE + Mozilla).
OBIEE: 11g (18.104.22.168)
Possibly related to, or partially related to another issue:
BI Mobile – Internal Server Error
In our case, we get this error when a user group is defaulted to a dashboard where not all the pages are accessible by this group.
The workaround is to change the user's Starting Page under 'my account' to a dashboard where the user has access to all its pages (e.g. My Dashboard).