6 Replies Latest reply: Feb 17, 2012 4:54 AM by 915810 RSS

    Siebel 8.1.1.0 Installation help

    915810
      Hi,

      I'm new to siebel platform.

      I want to install Siebel 8.1.1.0 on VM for learning purpose.

      I had dowloaded the below package from edelivery

      Siebel Business Applications (with Translations) Media Pack 8.1.1.0 Release for Linux x86
      VM OS : RHEL 4
      DB : Oracle 11gR1_DB
      Webserver : Apache 2.0

      Has anyone installed Siebel 8.1.1.0 on RHEL 4 ?


      Any help would be greatly appreciated.


      I tried installing as per the UNIx installation document,but couldn't succeed as even after configuring SWSE when i try to access the application through my browser
      I get error stating server is busy or experiencing difficulties".

      I googled a tried evrything that others had to say about this error but didn't succeed .

      If any one have prior experience installing the same on RHEL platform kindly revert.


      Thanks & Regards ,
      Sreekumar
        • 1. Re: Siebel 8.1.1.0 Installation help
          Penky
          Hi Sreekumar

          the error you are facing ("server is busy or experiencing difficulties") can happen for a lot of different reasons.
          A good place to start looking for the error is the Siebel log files. You can find them in the siebsrvr\log folder on your VM. Have a look what the Object Manager log file has to tell you. If there's nothing interesting yet, try increasing the log level before you attempt to login. You can do it by starting the srvrmgr and type "change evtloglvl %=5 for comp xxx" where xxx is the name of your OM component -> e.g. when using the Sales Object Manager, it might be "SSEObjMgr_enu".

          If you find specific errors, you can post them here.
          • 2. Re: Siebel 8.1.1.0 Installation help
            WSiebel-Oracle
            Sreekumar,

            Check Doc ID 476703.1 on support.oracle.com, it is a troubleshoot doc for the error message you are receiving. Most of the information for 7.7 is applicable for 8.x releases.

            Hope it helps,

            Wilson

            Edited by: user649020 on Feb 7, 2012 12:42 PM
            • 3. Re: Siebel 8.1.1.0 Installation help
              915810
              Hi,

              Nothing seems to help me.

              I'm have uninstalled the entire set up and starting afresh.
              One thing I noticed while image creation is that i got a blank warning message.
              Log files didn't give me any input.

              I proceeded with my installation of gatename server,siebel server,db server.

              The gateway,siebel server,dbserver got installed.
              Except for the bellow error everthing seems to be ok from log file perspective.

              (Feb 8, 2012 7:18:36 AM), Setup.product.install, Utility, msg1, Launching: hostname
              (Feb 8, 2012 7:18:36 AM), Setup.product.install, Initialize, err, Unable to determine OS Service Level.(SBL-STJ-00176)
              ServiceException: (error code = 305; severity = 0)
              (Feb 8, 2012 7:19:02 AM), Setup.product.install, Utility, msg1, Launching: ksh -c env | grep SIEBEL
              (Feb 8, 2012 7:19:31 AM), Setup.product.install, Utility, msg1, Launching: groups
              (Feb 8, 2012 7:19:32 AM), Setup.product.install, Utility, msg1, Launching: groups
              (Feb 8, 2012 7:20:00 AM), Setup.product.install, ConfigureBuildType, err, ServiceException: (error code = 315; message = "product bean Db\CONFIG does not exist"; severity = 0)
              (Feb 8, 2012 7:20:00 AM), Setup.product.install, ConfigureBuildType, err, ServiceException: (error code = 315; message = "product bean Eai\CONFIG does not exist"; severity = 0)


              Does any have any input on this.

              I proceeded with the configuration of gateway server.

              1. Creation of gateway server - execution was successfull.
              The log file was clean.
              2.Creation of Enterprise in gateway - execution was successful
              The log file was clearn /SIEBEL_HOME/gtwysrvr/log

              find below the output from nameserver_audit.log

              ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

              Timestamp     Record Type     Host Name     ProcId     Client Name     User Name     Key Name     Value

              2012-02-08 09:10:04     ClientConnect     siebelsrv     28244     java     
              2012-02-08 09:10:04     WriteRecord     siebelsrv     28244     java          /gateways/default/version/VersionString     "8.1.1 [21111] ENU"
              2012-02-08 09:10:04     ClientConnect     siebelsrv     28244     java     
              2012-02-08 09:10:04     WriteRecord     siebelsrv     28244     java          /gateways/default/attributes/CreateDefault     "SBA_81"
              2012-02-08 09:10:04     ClientConnect     siebelsrv     28244     java     
              2012-02-08 09:10:04     WriteRecord     siebelsrv     28244     java          /gateways/default/attributes/UseDefault     "SBA_81"
              2012-02-08 09:10:47     ClientConnect     siebelsrv     28244     java     sadmin
              2012-02-08 09:10:47     ClientConnect     siebelsrv     28244     java     sadmin
              2012-02-08 09:10:49     ClientConnect     siebelsrv     28244     java     sadmin
              2012-02-08 09:12:16     ClientConnect     siebelsrv     28244     java     sadmin

              ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

              The output from sw_cfg_util.log is as follows.
              Excpet for the (icutil.cpp (125) err=3604490 sys=2) SBL-ICF-00010: The value "SiebelServer" was not found everything seems ok.
              Does any one know what does this mean ?am i doing something wrong in the sequence of execution.

              GenericLog     GenericError     1     000000024f316e54:0     2012-02-08 09:09:45     Error in transferring input values ,num of arrays incorrect 0, expected : 1

              GenericLog     GenericError     1     000000024f316e54:0     2012-02-08 09:09:45     TransferInputsToValues returned error:3611539 to SetControlValues
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:47     Executing step: ConfigMode
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:47     Executing step: MainTask
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:47     Executing step: MainTaskCreate
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:47     Executing step: Vertical_Extension
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:47     Executing step: NameServerHostName
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:47     Executing step: NameserverPort
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:47     Executing step: SiebelGateway
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:47     Executing step: TRACELEVELDEFAULT
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:47     Executing step: PrimaryLanguage
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:47     Executing step: SiebelRootUnix
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:47     Executing step: DoubleQuote
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:47     Executing step: NameserverAutostart
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:47     Executing step: NameserverStartnow
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:47     Executing step: AutostartCmdLineParamYes
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:47     Executing step: SiebelGatewayCfg
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:47     Executing step: CreateReqDirectory
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:49     Executing step: CreateGateway
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:51     Executing step: ModifyRegistry
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:53     Executing step: StartGatewayService
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:57     Executing step: CreateBackingFile
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:59     Executing step: SiebelGatewayval
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:09:59     Executing step: CreateNSStartScript
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:10:01     Executing step: CreateEnvSetupScript
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:10:04     Executing step: GatewayVersion1
              GenericLog     GenericError     1     000000034f316e54:0     2012-02-08 09:10:04     Executing step: GatewayVersion
              GenericLog     GenericError     1     000000034f316e78:0     2012-02-08 09:10:04     Executing step: GatewayCreateDefault
              GenericLog     GenericError     1     000000054f316e78:0     2012-02-08 09:10:04     Executing step: GatewayUseDefault
              GenericLog     GenericError     1     000000074f316e78:0     2012-02-08 09:10:04     Executing step: EVTWelcome
              GenericLog     GenericError     1     000000074f316e78:0     2012-02-08 09:10:04     Executing step: GatewayAddress
              GenericLog     GenericError     1     000000074f316e78:0     2012-02-08 09:10:04     Executing step: EnterpriseServer
              GenericLog     GenericError     1     000000074f316e78:0     2012-02-08 09:10:04     Executing step: RequestComponent
              GenericLog     GenericError     1     000000074f316e78:0     2012-02-08 09:10:04     Executing step: RequestServer
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: ConfigMode
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: MainTask
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: MainTaskCreate
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: Vertical_Extension
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: Username
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: Password
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: NameserverHostName
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: NameserverPort
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: SiebelGateway
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: GatewayUseDefaultRead
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: GatewayCreateDefaultRead
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: SiebelEnterpriseCreate
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: GetEnterpriseDesc
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: TRACELEVELDEFAULT
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: SiebelRootUnix
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: DoubleQuote
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: GatewayAddress
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: EnterpriseServer
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: RequestComponent
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: RequestServer
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: CreateFSEnt
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: EntPrepareSrvrDefs
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: SiebCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:16     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroups
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: EntPrepareSrvrDefs
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: SiebCompGroupsSIA
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroupsSIA
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroupsSIA
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroupsSIA
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroupsSIA
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroupsSIA
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroupsSIA
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroupsSIA
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroupsSIA
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroupsSIA
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroupsSIA
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroupsSIA
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroupsSIA
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroupsSIA
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateDisabledCompGroupsSIA
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: ODBCConnectString
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: DBPlatform
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: DBTableowner
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: DBConnectString
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: SetConnectString
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: SqlStyle
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: ConnectorDll
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: MaxCursorSize
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: PrefetchSize
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: DBUsername
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: DBUserpasswd
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: GetSecurityAdapterMode
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: DefaultDataSource
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: GetSecurityAdapterName
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: GetSecAdptDllName
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: PropagateGatewayAuthentication
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: SiebelRootUnix
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: DoubleQuote
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CurrentRegistryRoot
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: SqlStyle
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: ConnectorDll
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: MaxCursorSize
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: PrefetchSize
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: ODBCOracleIniWorkaround
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateODBCDS
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateODBCInstallDir
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateODBCTrace
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateODBCTraceFile
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateODBCTraceDll
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: SqlStyle
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: ConnectorDll
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: SetConnectString
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: UseOracleConnector
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateODBEnt
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateODBEnt
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateSiebelAnyDB
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     (icutil.cpp (125) err=3604490 sys=2) SBL-ICF-00010: The value "SiebelServer" was not found.
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateSiebelAnyDriver
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     (icutil.cpp (125) err=3604490 sys=0) SBL-ICF-00010: The value "SiebelServer" was not found.
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: CreateSiebelAnyDesc
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     (icutil.cpp (125) err=3604490 sys=0) SBL-ICF-00010: The value "SiebelServer" was not found.
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: SiebelGatewayAuthenticationFile
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: AppendSiebenvCshOraUnicodeDb
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: AppendSiebenvShOraUnicodeDb
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:17     Executing step: NameserverEnvShutdown
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:21     Executing step: NameserverOraEnvStartup
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:26     Executing step: CreateEnt
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:28     Executing step: CreateEntSIA
              GenericLog     GenericError     1     0000000d4f316e78:0     2012-02-08 09:12:30     Executing step: SetEnterpriseDesc
              GenericLog     GenericError     1     000003284f316e98:0     2012-02-08 09:12:30     Executing step: SetEntVersion
              GenericLog     GenericError     1     0000032a4f316e98:0     2012-02-08 09:12:30     Executing step: SetEntVertical
              GenericLog     GenericError     1     0000032c4f316e98:0     2012-02-08 09:12:30     Executing step: UseMS
              GenericLog     GenericError     1     0000032e4f316e98:0     2012-02-08 09:12:30     Executing step: ODBCConnectStringParam
              GenericLog     GenericError     1     000003304f316e98:0     2012-02-08 09:12:30     Executing step: DBPlatformAttrib
              GenericLog     GenericError     1     000003324f316e98:0     2012-02-08 09:12:30     Executing step: DBTableownerParam
              GenericLog     GenericError     1     000003344f316e98:0     2012-02-08 09:12:30     Executing step: SetConnectStringAttrib
              GenericLog     GenericError     1     000003364f316e98:0     2012-02-08 09:12:30     Executing step: DBUsernameParam
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:30     Executing step: DBUserpasswdParam
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:32     Executing step: SetDBParam
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:34     Executing step: SetDBParam1
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:36     Executing step: SetDBParam2
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:38     Executing step: CreateFSsubdirAtt
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:38     Executing step: CreateFSsubdirAttmp
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:38     Executing step: CreateFSsubdirCmd
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:38     Executing step: CreateFSsubdirMarketing
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:38     Executing step: CreateFSsubdirMarketingEAI
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:38     Executing step: CreateFSsubdirMarketingLists
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:38     Executing step: CreateFSsubdirMarketingEmailOfferContect
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:38     Executing step: CreateFSsubdirMarketingFTFOffer
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:38     Executing step: CreateFSsubdirMarketingTestOffer
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:38     Executing step: CreateFSsubdirSsp
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:38     Executing step: CreateFSsubdirRed
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:38     Executing step: CreateFSsubdirSme
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:38     Executing step: CreateFSsubdirEim
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:38     Executing step: CreateFSsubdirProfile
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:38     Executing step: CreateFSsubdirProfile
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:38     Executing step: CreateFSsubdirUserpref
              GenericLog     GenericError     1     000003384f316e98:0     2012-02-08 09:12:38     Executing step: SetTxnProcFileSystem
              GenericLog     GenericError     1     0000034e4f316e98:0     2012-02-08 09:12:38     Executing step: SetTxnRouteFileSystem
              GenericLog     GenericError     1     000003514f316e98:0     2012-02-08 09:12:38     Executing step: SetTxnMergeFileSystem
              GenericLog     GenericError     1     000003544f316e98:0     2012-02-08 09:12:38     Executing step: SetRepAgentFileSystem
              GenericLog     GenericError     1     000003574f316e98:0     2012-02-08 09:12:38     Executing step: SetDbXtractFileSystem
              GenericLog     GenericError     1     0000035a4f316e98:0     2012-02-08 09:12:38     Executing step: SetPDbXtractFileSystem
              GenericLog     GenericError     1     0000035d4f316e98:0     2012-02-08 09:12:38     Executing step: SetGenNewDbFileSystem
              GenericLog     GenericError     1     000003604f316e98:0     2012-02-08 09:12:38     Executing step: SetEIMFileSystem
              GenericLog     GenericError     1     000003634f316e98:0     2012-02-08 09:12:38     Executing step: CreateSecAdptDB
              GenericLog     GenericError     1     000003634f316e98:0     2012-02-08 09:12:40     Executing step: ModifyEntTask
              GenericLog     GenericError     1     000003634f316e98:0     2012-02-08 09:12:40     Executing step: GatewayLastEnterprise

              ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
              Thereafter I sourced the env variables from dbenv.sh,cfgenv.sh
              Then I performed the DB configuration task of Installing database.
              DB configuration went smooth.

              Then I moved on to siebel server configuration task.
              1. Create server in enterprise taks failed stating could not connect to gateway server.
              I'm able to connect to DB using ODBCsql with SADMIN user credentials.

              srvrmgr /g siebsrv /e SBA_81 /u sadmin /p sadmin fails stating
              Fatal error (2555922): Could not open connection to Siebel Gateway configuration store (%1:%2)., exiting...s stating
              ---------------
              srvrmgr.log
              ---------------
              NameServerLayerLog     Error     1     000000024f317373:0     2012-02-08 10:01:13     Unable to connect to the gateway server.
              GenericLog     GenericError     1     000000024f317373:0     2012-02-08 10:01:13     NSC - ErrCode 5009 SysErr 0
              GenericLog     GenericError     1     000000024f317373:0     2012-02-08 10:01:13     (scmnsclnt.cpp (135) err=2555922 sys=0) SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store (siebsrv:2320).
              GenericLog     GenericError     1     000000024f317373:0     2012-02-08 10:01:13     (scmobj.cpp (211) err=2555922 sys=0) SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store (siebsrv:2320).
              GenericLog     GenericError     1     000000024f317373:0     2012-02-08 10:01:13     (srsctx.cpp (271) err=2555922 sys=0) SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store (siebsrv:2320).


              --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
              nameserver_audit.log
              -----------------------------

              Timestamp     Record Type     Host Name     ProcId     Client Name     User Name     Key Name     Value

              2012-02-08 09:16:23     FailedLogin     siebelsrv     28738     java     sadmin
              2012-02-08 09:16:24     FailedLogin     siebelsrv     28738     java     sadmin
              2012-02-08 09:29:51     FailedLogin     siebelsrv     29312     java     sadmin
              2012-02-08 09:29:51     FailedLogin     siebelsrv     29312     java     sadmin


              sw_cfg_util.log
              --------------------------
              GenericLog     GenericError     1     000003654f316e98:0     2012-02-08 09:12:38     (samisc.cpp (285) err=2883589 sys=0) SBL-SCC-00005: Internal:No more items found.
              GenericLog     GenericError     1     000003654f316e98:0     2012-02-08 09:12:38     (sasess.cpp (397) err=591895 sys=0) SBL-ADM-02071: Enterprise server SBA_81 not found in gateway server



              Any inputs ????
              I'm badly stuck here Google also not helping me .I found threads with similliar issue but looks lik no one really got a solution.



              Thanks & Regards,
              Sreekumar
              • 4. Re: Siebel 8.1.1.0 Installation help
                915810
                Hi,

                I reinstalled again.This time i was able to install configure untill siebel server without error.
                During installation I had left the check box listing components (Callcenter,Sales,ORCL,Siebel etc) unchecked.

                Now i logged to srvrmgr /g gateway /e enterprise /u username /p password /server

                i gave
                srvrmgr > list compgrps

                CG_NAME CG_ALIAS CG_DESC_TEXT CG_DISP_ENABLE_ST CG_NUM_COMPONENTS SV_NAME CA_RUN_STATE
                --------------------------- --------- --------------------------------------- ----------------- ----------------- --------- ------------
                Auxiliary System Management SystemAux System Management Auxilliary Components Enabled 5 siebelsrv Running
                System Management System System Management Components Enabled 5 siebelsrv Running

                then
                srvrmgr >enable compgrps callcenter for server server
                Command executed successfully

                srvrmgr> startup compgrps callcenter for server server

                I got error
                ---------------------------------------------------------------------------------------------------------------------------------------------------
                SBL-ADM-60070: Error reported on server 'siebelsrv' follows:
                SBL-SVR-00106: Internal: The requested repository object of type '(null)' and name '(null)' was not found.
                --------------------------------------------------------------------------------------------------------------------------------------------------

                If i have to connect to callcenter application or in that case any application under siebel (Sales for eg)
                my understanding is that i should be able to see the component in running/Online status when i connect through srvrmgr

                Kindly validate my understanding


                Can any one you help me activate the component so that I could proceed to my next step of applying SWSE logical profile
                and thereafter connecting through webclient.



                Regards,
                Sreekumar
                • 5. Re: Siebel 8.1.1.0 Installation help
                  915810
                  Hello Siebel Gurus out there,

                  As mentioned in the thread I'm new to Siebel platform trying my luck in installing the application for learning pupose.
                  Server : RHEL 4.6
                  Webser : Apache-2.0.64
                  DB : Oracle 11gR1

                  I had a tough time untill reachin the SWSE configuration as mentioned in my earlier thread.

                  Finally I tried to reinstall from scratch as I didn't get any input on the error's I faced.
                  This time I installed as root user.

                  I was able to install and configure gateway,siebel server,SWSE.

                  There after I restarted my apache server /apache/bin/apachectl restart.

                  And I tried accessing the server from my windows machine through IE8.

                  HTTP port configured :2325

                  I tried the URL http://webserver:2325

                  I got apache web page.

                  After that I tried the URL http://172.22.201.155:2325:callcenter_enu

                  I got an error stating

                  ---------------------------------------------------------------------------------------------------------------------------------
                  Forbidden
                  You don't have permission to access /callcenter_enu on this server.


                  --------------------------------------------------------------------------------

                  Apache/2.0.64 (Unix) Server at 172.22.201.155 Port 2325
                  ------------------------------------------------------------------------------------------------------------------------------

                  error.log says

                  [Fri Feb 10 14:39:19 2012] [error] [client 172.22.188.115] (13)Permission denied: access to /callcenter_enu denied


                  Any one of the experts out there could you pls guide me as to what am I missing
                  what permission do I need to give.

                  I have installed Siebel on the server with IP 172.22.201.155

                  my machine IP : 172.22.188.115

                  Am I doing something wrong.. ?

                  Request you to kindly respond.

                  I have spent quite a lot of time trying to install this application.

                  Regards,
                  Sreekumar
                  • 6. Re: Siebel 8.1.1.0 Installation help
                    915810
                    Hello All,

                    Thanks All for your initial response.
                    I was able to install Siebel 8.1 on UNIX.

                    Sorry for the inconvenience caused.

                    Regards,
                    Sreekumar