0 Replies Latest reply on Feb 16, 2012 12:08 PM by 849029

    Retaining custom field value after Contract Search

    849029
      We are implementing iSupport 11.5.10

      As per business requirement, we have customized 'Contract Search' page (oksEntitlementsSearch.jsp) to add a custom field 'Serial Number'. In addition to existing search parameter, user can also search based on 'Serial Number'.

      This works fine..except for a small issue. After search, 'Serial Number' is blanked out unlike other search parameters which retain their values.
      We looked into the related java/jsp code..But could not figure out how the search parameter values are retained.

      Can someone please advise on how to achieve this?
      Thanks in advance