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The error that appears is a generic error.
But the activity that is erroring out is "XXKDoes Approver Have Authority" is an customized one..
Can you ask your technical engineer to reivew the events associated with the activity, to troubleshoot further.
If you want to confirm, whether the issue is arising out of oracle code - you can forceload the workflow and then retest the issue.
If it still errors - you can ask "oracle Support" to assist.
See 18.104.22.168: Document Manager Failed With Error Number 3 at VERIFY_AUTHORITY (Does Approver Have Authority?) or APPROVE_DOC Activities When Approving Requisitions or Purchase Orders [ID 392202.1]