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1 Reply Latest reply: Mar 1, 2012 9:18 AM by Hussein Sawwan-Oracle RSS

Before Workflow Notification Mailer fails sends failure alert.

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Hi,

We are using Oracle E-Business Suit R12. It happens few times that Workflow Notification Mailer fails (unknown reason), thus stopping all the upcoming alerts.

1). Please tell me if there is way to identify those unknown reasons?

2). Secondly is there any way that before Workflow Notification Mailer fails generate an alert on just before failure?

Regards,
Farooq Khan.
  • 1. Re: Before Workflow Notification Mailer fails sends failure alert.
    Hussein Sawwan-Oracle Employee ACE
    Currently Being Moderated
    We are using Oracle E-Business Suit R12. It happens few times that Workflow Notification Mailer fails (unknown reason), thus stopping all the upcoming alerts.

    1). Please tell me if there is way to identify those unknown reasons?
    Please check the Workflow log file for details about the error.

    How to Troubleshoot when the Workflow Services Go Down [ID 564394.1]
    How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer For Sending Email Notifications [ID 75384
    How To Troubleshoot Java-based Workflow Notification Mailer [ID 242941.1]
    A Guide For Troubleshooting Workflow Notification Emails - Inbound and Outbound [ID 831982.1]
    Oracle Workflow FAQ [ID 465887.1]
    Workflow Scripts [ID 183643.1]

    https://forums.oracle.com/forums/search.jspa?threadID=&q=Workflow+AND+Troubleshoot&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
    https://forums.oracle.com/forums/search.jspa?threadID=&q=Workflow+AND+Diagnostics&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
    2). Secondly is there any way that before Workflow Notification Mailer fails generate an alert on just before failure?
    https://forums.oracle.com/forums/search.jspa?threadID=&q=Workflow+AND+Monitoring&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001

    Thanks,
    Hussein

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