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Contact Center and Service
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This discussion is archived
: Mar 8, 2012 7:38 AM by
Standalone installation of contact center anywhere
Mar 8, 2012 3:55 AM
We have a requirement to provide the IVR functionality to a java application. One option is to integrate with contact center anywhere. I could not find the installer for CCA in edelivery.Oracle.com.
Can someone please point to the location where the CCA installers are available? Or does CCA come only as part of Siebel CRM?
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Re: Standalone installation of contact center anywhere
Mar 8, 2012 7:38 AM
in response to
I believe you need to open a Service Request on support.oracle.com to request CCA download.