2 Replies Latest reply: Mar 19, 2012 3:04 PM by 923805 RSS

    Abandoned order service - Manage just created orders

    923805
      Hi All,

      I have noticed that my database has a lot of orders in INCOMPLETE state. For this reason it was decided to activate the Abandoned order service to manage those orders cleaning. But I don't understand how to place a just created order to the dcspp_ord_abandon table for it's further monitoring. In ACC Scenarios I have no such Event (something like Order Created ).

      Could anybody please clarify if I need to add a custom event for order creation, or there is another way to manage described problem?

      Thanks in advance!
      Viktar