3 Replies Latest reply on Apr 30, 2012 9:03 AM by 931682

    Cannot install Java update or uninstall old version (Java error 1714)

    929145
      Hello,

      When I try to install a Java upadate it fails. When doing the installation for the new version from java.com it gives the message (translated form Dutch):

      +"The function you wish to use is located on a networked location which is not available. Click OK to try again or type in the field below another path to where installation package jre1.6.0_26-c-l.msi is located"+

      When I cancel the installation it gives the following message:

      +"Error 1714. The older version of Java(TM) 6 update 31 cannot be removed. Contact you technical support group."+

      I tried the solution according to Java located at http://www.java.com/nl/download/help/error_1714.xml where it says to delete the java installation first and then install the offline package. The only problem is that I cannot seem to uninstall the current installation in my remove software list. The version there is called"Java(TM) 6 Update 29". When I want to uninstall this it gives the same message when installing the update:

      +"The function you wish to use is located on a networked location which is not available. Click OK to try again or type in the field below another path to where installation package jre1.6.0_26-c-l.msi is located"+

      I tried to get rid of the entire java installation by using:

      - Scanned for blocking virusses, no virruses found
      - JavaRa did not succeed in deleting current version
      - Tried installing to offline package, no success
      - Running all steps in administrator mode

      None of it any succes. None of the Java using websites seem to work anymore and I can't seem to fix this. Anybody know of a solution?