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Clear the files in C:\Windows\Downloaded Program Files directory
Make sure IE browser settings are set to allow downloading activex controls (Prompt for signed and unsigned ActiveX).
Restart Siebel Server and open the URL in IE
After logging in, you will be prompted to download Siebel HI Client and Siebel Automation ActiveX files. Say Yes and it will download it to the above directory.
Now verify if it is recorded.
Also, make sure you have selected the correct plugin (Siebel Functional or Siebel Load) in OpenScript
Are you enabling automation for the Sales component? Make sure you do that under Administration - Server Configuration => Enterprises => Component Definitions => Query for the Sales Object Manager and change the value for EnableAutomation to True. Bounce the Siebel server after that.
In the Siebel URL, append SWECmd=AutoOn. example: http://<server_name>:<port>/<Siebel_OM>_enu/start.swe?SWECmd=AutoOn
Verify for SiebelAx_Test_Automation process in the Task Manager