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This only happens a couple of times a year so i wouldnt expect you would notice this anyway. You should raise a SR with Oracle to be included on a email distribution lists that sends out information specific to your pod. He is a sample comminication i recieved from firstname.lastname@example.org.
This is a email notification regarding the following escalation being performed by Oracle CRM On Demand Support.
Escalation Reference Number: 3-4378769892
Escalated On: 8/28/2011 5:10:21 AM (GMT -07:00) MT
ETR: 3 SEPTEMBER 2011 6:00 AM MT
Status: Planned Action
Environment Type: Production
Event Type: Planned Maintenance
Service Area: Service Availability
Title: CRM On Demand - Planned Maintenance
On Friday, 2 September, 2011 at 10:00 PM US Mountain,the CRM On Demand production environment will be unavailable for planned maintenance.
This maintenance should last approximately 8 hours. During this time, users will be unable to access CRM On Demand.
Thanks Jono...that really helps me !!!