8 Replies Latest reply: Apr 18, 2012 8:57 PM by 922932 Branched to a new discussion. RSS

    Failing in Post install steps - EBS 12.1.1 on OEL 5u7

    922932
      Hello,
      I am new to Oracle EBS and trying to install EBS 12.1.1 on OEL 5u7. I installed all updates with YUM and then started the install (created two user ids: oracle and applmgr).
      After install, post-install tasks fail (HTTP, Virtual Directory, Login Page, Help page, JSP). Says HTTP service might not be started.
      ./adapcctl.sh status showed HTTP_Server is dead. Found error in adapcctl.txt referring to HTTP_Server~1.log. I did search in the forum and ran the following commands:

      ln -s /usr/lib/libgdbm.so.2.0.0 /usr/lib/libdb.so.2
      chmod 755 /usr/lib/libgdbm.so.2.0.0
      chmod 755 /usr/lib/libdb.so.2

      Then restarted using
      ./adapcctl.sh stopall
      ./adapcctl.sh startall

      Now, when I hit 'Retry', I get RW-50014: Error - Portal returns incorrect page. What else should I do! Please advise. Thanks in advance.
        • 1. Re: Failing in Post install steps - EBS 12.1.1 on OEL 5u7
          Hussein Sawwan-Oracle
          Then restarted using
          ./adapcctl.sh stopall
          ./adapcctl.sh startall

          Now, when I hit 'Retry', I get RW-50014: Error - Portal returns incorrect page. What else should I do! Please advise. Thanks in advance.
          Try adstpall.sh and adstrtal.sh scripts and make sure all the services are up -- Issue "adopmnctl.sh status" to verify.

          Thanks,
          Hussein
          • 2. Re: Failing in Post install steps - EBS 12.1.1 on OEL 5u7
            922932
            Hussein,
            I ran './adopmnctl.sh status' and got reply saying all four process are 'Alive'.
            I ran adstpall.sh, which is prompting for user id/password. I entered applmgr (and its password). It did not work. Got the following message
            "adstpall.sh: Database connection could not be established. Either the database is down or the APPS credentials supplied are wrong"
            I tried adstrtal.sh script with same exact error message.

            Edited by: user1417374 on Apr 18, 2012 2:25 PM
            • 3. Re: Failing in Post install steps - EBS 12.1.1 on OEL 5u7
              Hussein Sawwan-Oracle
              I ran adstpall.sh, which is prompting for user id/password. I entered applmgr (and its password). It did not work. Got the following message
              "adstpall.sh: Database connection could not be established. Either the database is down or the APPS credentials supplied are wrong"
              I tried adstrtal.sh script with same exact error message.
              You need to type "apps/apps" -- apps/<apps password>

              Thanks,
              Hussein
              • 4. Re: Failing in Post install steps - EBS 12.1.1 on OEL 5u7
                922932
                I was to able to run both (with using apps/apps). When I ran adstpall.sh, it exited out with 0 status. However, adstrtal.sh exited with status of 1.

                Here is the log file:

                Setting Service Group Root Service to mode 2
                Setting Service Group Web Entry Point Services to mode 2
                Setting Service Group Web Application Services to mode 2
                Setting Service Group Batch Processing Services to mode 2
                Service Group Other Services is disabled.

                Executing service control script:
                /home/oracle/ebs/inst/apps/VIS_ebs/admin/scripts/adopmnctl.sh start
                Timeout specified in context file: 100 second(s)

                script returned:
                ****************************************************

                You are running adopmnctl.sh version 120.6

                Starting Oracle Process Manager (OPMN) ...
                opmnctl: opmn started.

                adopmnctl.sh: exiting with status 0

                adopmnctl.sh: check the logfile /home/oracle/ebs/inst/apps/VIS_ebs/logs/appl/admin/log/adopmnctl.txt for more information ...


                .end std out.

                .end err out.

                ****************************************************


                Executing service control script:
                /home/oracle/ebs/inst/apps/VIS_ebs/admin/scripts/adalnctl.sh start
                Timeout specified in context file: 100 second(s)

                script returned:
                ****************************************************

                adalnctl.sh version 120.3

                Checking for FNDFS executable.
                Starting listener process APPS_VIS.

                adalnctl.sh: exiting with status 1


                adalnctl.sh: check the logfile /home/oracle/ebs/inst/apps/VIS_ebs/logs/appl/admin/log/adalnctl.txt for more information ...


                .end std out.

                .end err out.

                ****************************************************


                Executing service control script:
                /home/oracle/ebs/inst/apps/VIS_ebs/admin/scripts/adapcctl.sh start
                Timeout specified in context file: 100 second(s)

                script returned:
                ****************************************************

                You are running adapcctl.sh version 120.7.12010000.2

                Starting OPMN managed Oracle HTTP Server (OHS) instance ...
                opmnctl: opmn is already running.
                opmnctl: starting opmn managed processes...

                adapcctl.sh: exiting with status 0

                adapcctl.sh: check the logfile /home/oracle/ebs/inst/apps/VIS_ebs/logs/appl/admin/log/adapcctl.txt for more information ...


                .end std out.

                .end err out.

                ****************************************************


                Executing service control script:
                /home/oracle/ebs/inst/apps/VIS_ebs/admin/scripts/adoacorectl.sh start
                Timeout specified in context file: 100 second(s)

                script returned:
                ****************************************************

                You are running adoacorectl.sh version 120.13

                Starting OPMN managed OACORE OC4J instance ...

                adoacorectl.sh: exiting with status 0

                adoacorectl.sh: check the logfile /home/oracle/ebs/inst/apps/VIS_ebs/logs/appl/admin/log/adoacorectl.txt for more information ...


                .end std out.

                .end err out.

                ****************************************************


                Executing service control script:
                /home/oracle/ebs/inst/apps/VIS_ebs/admin/scripts/adformsctl.sh start
                Timeout specified in context file: 100 second(s)

                script returned:
                ****************************************************

                You are running adformsctl.sh version 120.16

                Starting OPMN managed FORMS OC4J instance ...

                adformsctl.sh: exiting with status 0

                adformsctl.sh: check the logfile /home/oracle/ebs/inst/apps/VIS_ebs/logs/appl/admin/log/adformsctl.txt for more information ...


                .end std out.

                .end err out.

                ****************************************************


                Executing service control script:
                /home/oracle/ebs/inst/apps/VIS_ebs/admin/scripts/adoafmctl.sh start
                Timeout specified in context file: 100 second(s)

                script returned:
                ****************************************************

                You are running adoafmctl.sh version 120.8

                Starting OPMN managed OAFM OC4J instance ...

                adoafmctl.sh: exiting with status 0

                adoafmctl.sh: check the logfile /home/oracle/ebs/inst/apps/VIS_ebs/logs/appl/admin/log/adoafmctl.txt for more information ...


                .end std out.

                .end err out.

                ****************************************************


                Executing service control script:
                /home/oracle/ebs/inst/apps/VIS_ebs/admin/scripts/adcmctl.sh start
                Timeout specified in context file: 1000 second(s)

                script returned:
                ****************************************************

                You are running adcmctl.sh version 120.17.12010000.3

                Starting concurrent manager for VIS ...
                Starting VIS_0418@VIS Internal Concurrent Manager
                Default printer is noprint

                adcmctl.sh: exiting with status 0


                adcmctl.sh: check the logfile /home/oracle/ebs/inst/apps/VIS_ebs/logs/appl/admin/log/adcmctl.txt for more information ...


                .end std out.

                .end err out.

                ****************************************************


                Executing service control script:
                /home/oracle/ebs/inst/apps/VIS_ebs/admin/scripts/jtffmctl.sh start
                Timeout specified in context file: 100 second(s)

                script returned:
                ****************************************************

                You are running jtffmctl.sh version 120.3

                Validating Fulfillment patch level via /home/oracle/ebs/apps/apps_st/comn/java/classes
                Fulfillment patch level validated.
                Starting Fulfillment Server for VIS on port 9300 ...

                jtffmctl.sh: exiting with status 0


                .end std out.

                .end err out.

                ****************************************************



                [Service Control Execution Report]
                The report format is:
                <Service Group> <Service> <Script> <Status>

                Root Service Enabled
                Root Service Oracle Process Manager for VIS_ebs adopmnctl.sh Started
                Web Entry Point Services Enabled
                Web Entry Point Services Oracle HTTP Server VIS_ebs adapcctl.sh Started
                Web Entry Point Services OracleTNSListenerAPPS_VIS_ebs adalnctl.sh Failed
                Web Application Services Enabled
                Web Application Services OACORE OC4J Instance VIS_ebs adoacorectl.sh Started
                Web Application Services FORMS OC4J Instance VIS_ebs adformsctl.sh Started
                Web Application Services OAFM OC4J Instance VIS_ebs adoafmctl.sh Started
                Batch Processing Services Enabled
                Batch Processing Services OracleConcMgrVIS_ebs adcmctl.sh Started
                Batch Processing Services Oracle Fulfillment Server VIS_ebs jtffmctl.sh Started
                Other Services Disabled
                Other Services OracleFormsServer-Forms VIS_ebs adformsrvctl.sh Disabled
                Other Services Oracle Metrics Client VIS_ebs adfmcctl.sh Disabled
                Other Services Oracle Metrics Server VIS_ebs adfmsctl.sh Disabled
                Other Services Oracle MWA Service VIS_ebs mwactlwrpr.sh Disabled


                ServiceControl is exiting with status 1
                • 5. Re: Failing in Post install steps - EBS 12.1.1 on OEL 5u7
                  Hussein Sawwan-Oracle
                  adalnctl.sh: exiting with status 1

                  adalnctl.sh: check the logfile /home/oracle/ebs/inst/apps/VIS_ebs/logs/appl/admin/log/adalnctl.txt for more information ...
                  Any errors in this log?

                  Thanks,
                  Hussein
                  • 6. Re: Failing in Post install steps - EBS 12.1.1 on OEL 5u7
                    922932
                    Yes, I see error with TNS listener. Its strange, I am able to connect to this EBS machine (right now) from another system using SYSTEM(manager) account. Here is the log details from adalnctl.txt


                    04/18/12-14:09:28 :: You are running adalnctl.sh version 120.3


                    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 14:09:28

                    Copyright (c) 1991, 2004, Oracle. All rights reserved.

                    Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
                    TNS-12541: TNS:no listener
                    TNS-12560: TNS:protocol adapter error
                    TNS-00511: No listener
                    Linux Error: 111: Connection refused

                    04/18/12-14:09:28 :: adalnctl.sh: Starting listener process APPS_VIS.

                    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 14:09:28

                    Copyright (c) 1991, 2004, Oracle. All rights reserved.

                    Starting /home/oracle/ebs/apps/tech_st/10.1.2/bin/tnslsnr: please wait...

                    TNSLSNR for Linux: Version 10.1.0.5.0 - Production
                    System parameter file is /home/oracle/ebs/inst/apps/VIS_ebs/ora/10.1.2/network/admin/listener.ora
                    Log messages written to /home/oracle/ebs/inst/apps/VIS_ebs/logs/ora/10.1.2/network/apps_vis.log
                    Listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=ebs.(hostname))(PORT=1626)))

                    Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
                    STATUS of the LISTENER
                    ------------------------
                    Alias APPS_VIS
                    Version TNSLSNR for Linux: Version 10.1.0.5.0 - Production
                    Start Date 18-APR-2012 14:09:28
                    Uptime 0 days 0 hr. 0 min. 0 sec
                    Trace Level off
                    Security ON: Local OS Authentication
                    SNMP OFF
                    Listener Parameter File /home/oracle/ebs/inst/apps/VIS_ebs/ora/10.1.2/network/admin/listener.ora
                    Listener Log File /home/oracle/ebs/inst/apps/VIS_ebs/logs/ora/10.1.2/network/apps_vis.log
                    Listening Endpoints Summary...
                    (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=ebs.(hostname))(PORT=1626)))
                    Services Summary...
                    Service "FNDFS" has 1 instance(s).
                    Instance "FNDFS", status UNKNOWN, has 1 handler(s) for this service...
                    Service "FNDSM" has 1 instance(s).
                    Instance "FNDSM", status UNKNOWN, has 1 handler(s) for this service...
                    The command completed successfully


                    04/18/12-14:09:28 :: adalnctl.sh: exiting with status 0


                    =======================================================================


                    04/18/12-17:36:22 :: You are running adalnctl.sh version 120.3


                    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:36:22

                    Copyright (c) 1991, 2004, Oracle. All rights reserved.

                    Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
                    STATUS of the LISTENER
                    ------------------------
                    Alias APPS_VIS
                    Version TNSLSNR for Linux: Version 10.1.0.5.0 - Production
                    Start Date 18-APR-2012 14:09:28
                    Uptime 0 days 3 hr. 26 min. 53 sec
                    Trace Level off
                    Security ON: Local OS Authentication
                    SNMP OFF
                    Listener Parameter File /home/oracle/ebs/inst/apps/VIS_ebs/ora/10.1.2/network/admin/listener.ora
                    Listener Log File /home/oracle/ebs/inst/apps/VIS_ebs/logs/ora/10.1.2/network/apps_vis.log
                    Listening Endpoints Summary...
                    (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=ebs.(hostname))(PORT=1626)))
                    Services Summary...
                    Service "FNDFS" has 1 instance(s).
                    Instance "FNDFS", status UNKNOWN, has 1 handler(s) for this service...
                    Service "FNDSM" has 1 instance(s).
                    Instance "FNDSM", status UNKNOWN, has 1 handler(s) for this service...
                    The command completed successfully

                    04/18/12-17:36:22 :: adalnctl.sh: Shutting down listener process APPS_VIS.

                    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:36:22

                    Copyright (c) 1991, 2004, Oracle. All rights reserved.

                    Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
                    The command completed successfully


                    04/18/12-17:36:22 :: adalnctl.sh: exiting with status 0


                    =======================================================================


                    04/18/12-17:37:22 :: You are running adalnctl.sh version 120.3


                    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:37:22

                    Copyright (c) 1991, 2004, Oracle. All rights reserved.

                    Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
                    TNS-12541: TNS:no listener
                    TNS-12560: TNS:protocol adapter error
                    TNS-00511: No listener
                    Linux Error: 111: Connection refused

                    04/18/12-17:37:22 :: adalnctl.sh: Starting listener process APPS_VIS.

                    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:37:22

                    Copyright (c) 1991, 2004, Oracle. All rights reserved.

                    Starting /home/oracle/ebs/apps/tech_st/10.1.2/bin/tnslsnr: please wait...

                    TNS-12546: TNS:permission denied
                    TNS-12560: TNS:protocol adapter error
                    TNS-00516: Permission denied
                    Linux Error: 13: Permission denied


                    04/18/12-17:37:22 :: adalnctl.sh: exiting with status 1


                    =======================================================================


                    04/18/12-17:40:46 :: You are running adalnctl.sh version 120.3


                    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:40:46

                    Copyright (c) 1991, 2004, Oracle. All rights reserved.

                    Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
                    TNS-12541: TNS:no listener
                    TNS-12560: TNS:protocol adapter error
                    TNS-00511: No listener
                    Linux Error: 111: Connection refused

                    04/18/12-17:40:46 :: adalnctl.sh: Starting listener process APPS_VIS.

                    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:40:46

                    Copyright (c) 1991, 2004, Oracle. All rights reserved.

                    Starting /home/oracle/ebs/apps/tech_st/10.1.2/bin/tnslsnr: please wait...

                    TNS-12546: TNS:permission denied
                    TNS-12560: TNS:protocol adapter error
                    TNS-00516: Permission denied
                    Linux Error: 13: Permission denied


                    04/18/12-17:40:46 :: adalnctl.sh: exiting with status 1


                    =======================================================================


                    04/18/12-17:42:39 :: You are running adalnctl.sh version 120.3


                    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:42:39

                    Copyright (c) 1991, 2004, Oracle. All rights reserved.

                    Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
                    TNS-12541: TNS:no listener
                    TNS-12560: TNS:protocol adapter error
                    TNS-00511: No listener
                    Linux Error: 111: Connection refused

                    04/18/12-17:42:39 :: adalnctl.sh: Listener APPS_VIS has already been stopped.


                    04/18/12-17:42:39 :: adalnctl.sh: exiting with status 2


                    =======================================================================


                    04/18/12-17:43:02 :: You are running adalnctl.sh version 120.3


                    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:43:02

                    Copyright (c) 1991, 2004, Oracle. All rights reserved.

                    Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
                    TNS-12541: TNS:no listener
                    TNS-12560: TNS:protocol adapter error
                    TNS-00511: No listener
                    Linux Error: 111: Connection refused

                    04/18/12-17:43:02 :: adalnctl.sh: Starting listener process APPS_VIS.

                    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:43:02

                    Copyright (c) 1991, 2004, Oracle. All rights reserved.

                    Starting /home/oracle/ebs/apps/tech_st/10.1.2/bin/tnslsnr: please wait...

                    TNS-12546: TNS:permission denied
                    TNS-12560: TNS:protocol adapter error
                    TNS-00516: Permission denied
                    Linux Error: 13: Permission denied


                    04/18/12-17:43:02 :: adalnctl.sh: exiting with status 1


                    =======================================================================

                    Edited by: user1417374 on Apr 18, 2012 3:01 PM
                    • 7. Re: Failing in Post install steps - EBS 12.1.1 on OEL 5u7
                      Hussein Sawwan-Oracle
                      >
                      04/18/12-17:43:02 :: You are running adalnctl.sh version 120.3


                      LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:43:02

                      Copyright (c) 1991, 2004, Oracle. All rights reserved.

                      Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
                      TNS-12541: TNS:no listener
                      TNS-12560: TNS:protocol adapter error
                      TNS-00511: No listener
                      Linux Error: 111: Connection refused

                      04/18/12-17:43:02 :: adalnctl.sh: Starting listener process APPS_VIS.

                      LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:43:02

                      Copyright (c) 1991, 2004, Oracle. All rights reserved.

                      Starting /home/oracle/ebs/apps/tech_st/10.1.2/bin/tnslsnr: please wait...

                      TNS-12546: TNS:permission denied
                      TNS-12560: TNS:protocol adapter error
                      TNS-00516: Permission denied
                      Linux Error: 13: Permission denied


                      04/18/12-17:43:02 :: adalnctl.sh: exiting with status 1
                      Please make sure that your applmgr user has right permission/privileges to read/write/execute.

                      Thanks,
                      Hussein
                      • 8. Re: Failing in Post install steps - EBS 12.1.1 on OEL 5u7
                        922932
                        Hussein,
                        I reinstalled EBS with just Oracle user and granted permissions for entire folder using chmod. Now the post install succeded and I am able to login as well. Everything works now. Thanks a lot for your help. I read lot of your posts. Great contributor to the community. Thanks again.

                        Edited by: user1417374 on Apr 18, 2012 6:56 PM