This discussion is archived
8 Replies Latest reply: Apr 18, 2012 6:57 PM by 922932 Branched to a new discussion. RSS

Failing in Post install steps - EBS 12.1.1 on OEL 5u7

922932 Newbie
Currently Being Moderated
Hello,
I am new to Oracle EBS and trying to install EBS 12.1.1 on OEL 5u7. I installed all updates with YUM and then started the install (created two user ids: oracle and applmgr).
After install, post-install tasks fail (HTTP, Virtual Directory, Login Page, Help page, JSP). Says HTTP service might not be started.
./adapcctl.sh status showed HTTP_Server is dead. Found error in adapcctl.txt referring to HTTP_Server~1.log. I did search in the forum and ran the following commands:

ln -s /usr/lib/libgdbm.so.2.0.0 /usr/lib/libdb.so.2
chmod 755 /usr/lib/libgdbm.so.2.0.0
chmod 755 /usr/lib/libdb.so.2

Then restarted using
./adapcctl.sh stopall
./adapcctl.sh startall

Now, when I hit 'Retry', I get RW-50014: Error - Portal returns incorrect page. What else should I do! Please advise. Thanks in advance.
  • 1. Re: Failing in Post install steps - EBS 12.1.1 on OEL 5u7
    Hussein Sawwan-Oracle Employee ACE
    Currently Being Moderated
    Then restarted using
    ./adapcctl.sh stopall
    ./adapcctl.sh startall

    Now, when I hit 'Retry', I get RW-50014: Error - Portal returns incorrect page. What else should I do! Please advise. Thanks in advance.
    Try adstpall.sh and adstrtal.sh scripts and make sure all the services are up -- Issue "adopmnctl.sh status" to verify.

    Thanks,
    Hussein
  • 2. Re: Failing in Post install steps - EBS 12.1.1 on OEL 5u7
    922932 Newbie
    Currently Being Moderated
    Hussein,
    I ran './adopmnctl.sh status' and got reply saying all four process are 'Alive'.
    I ran adstpall.sh, which is prompting for user id/password. I entered applmgr (and its password). It did not work. Got the following message
    "adstpall.sh: Database connection could not be established. Either the database is down or the APPS credentials supplied are wrong"
    I tried adstrtal.sh script with same exact error message.

    Edited by: user1417374 on Apr 18, 2012 2:25 PM
  • 3. Re: Failing in Post install steps - EBS 12.1.1 on OEL 5u7
    Hussein Sawwan-Oracle Employee ACE
    Currently Being Moderated
    I ran adstpall.sh, which is prompting for user id/password. I entered applmgr (and its password). It did not work. Got the following message
    "adstpall.sh: Database connection could not be established. Either the database is down or the APPS credentials supplied are wrong"
    I tried adstrtal.sh script with same exact error message.
    You need to type "apps/apps" -- apps/<apps password>

    Thanks,
    Hussein
  • 4. Re: Failing in Post install steps - EBS 12.1.1 on OEL 5u7
    922932 Newbie
    Currently Being Moderated
    I was to able to run both (with using apps/apps). When I ran adstpall.sh, it exited out with 0 status. However, adstrtal.sh exited with status of 1.

    Here is the log file:

    Setting Service Group Root Service to mode 2
    Setting Service Group Web Entry Point Services to mode 2
    Setting Service Group Web Application Services to mode 2
    Setting Service Group Batch Processing Services to mode 2
    Service Group Other Services is disabled.

    Executing service control script:
    /home/oracle/ebs/inst/apps/VIS_ebs/admin/scripts/adopmnctl.sh start
    Timeout specified in context file: 100 second(s)

    script returned:
    ****************************************************

    You are running adopmnctl.sh version 120.6

    Starting Oracle Process Manager (OPMN) ...
    opmnctl: opmn started.

    adopmnctl.sh: exiting with status 0

    adopmnctl.sh: check the logfile /home/oracle/ebs/inst/apps/VIS_ebs/logs/appl/admin/log/adopmnctl.txt for more information ...


    .end std out.

    .end err out.

    ****************************************************


    Executing service control script:
    /home/oracle/ebs/inst/apps/VIS_ebs/admin/scripts/adalnctl.sh start
    Timeout specified in context file: 100 second(s)

    script returned:
    ****************************************************

    adalnctl.sh version 120.3

    Checking for FNDFS executable.
    Starting listener process APPS_VIS.

    adalnctl.sh: exiting with status 1


    adalnctl.sh: check the logfile /home/oracle/ebs/inst/apps/VIS_ebs/logs/appl/admin/log/adalnctl.txt for more information ...


    .end std out.

    .end err out.

    ****************************************************


    Executing service control script:
    /home/oracle/ebs/inst/apps/VIS_ebs/admin/scripts/adapcctl.sh start
    Timeout specified in context file: 100 second(s)

    script returned:
    ****************************************************

    You are running adapcctl.sh version 120.7.12010000.2

    Starting OPMN managed Oracle HTTP Server (OHS) instance ...
    opmnctl: opmn is already running.
    opmnctl: starting opmn managed processes...

    adapcctl.sh: exiting with status 0

    adapcctl.sh: check the logfile /home/oracle/ebs/inst/apps/VIS_ebs/logs/appl/admin/log/adapcctl.txt for more information ...


    .end std out.

    .end err out.

    ****************************************************


    Executing service control script:
    /home/oracle/ebs/inst/apps/VIS_ebs/admin/scripts/adoacorectl.sh start
    Timeout specified in context file: 100 second(s)

    script returned:
    ****************************************************

    You are running adoacorectl.sh version 120.13

    Starting OPMN managed OACORE OC4J instance ...

    adoacorectl.sh: exiting with status 0

    adoacorectl.sh: check the logfile /home/oracle/ebs/inst/apps/VIS_ebs/logs/appl/admin/log/adoacorectl.txt for more information ...


    .end std out.

    .end err out.

    ****************************************************


    Executing service control script:
    /home/oracle/ebs/inst/apps/VIS_ebs/admin/scripts/adformsctl.sh start
    Timeout specified in context file: 100 second(s)

    script returned:
    ****************************************************

    You are running adformsctl.sh version 120.16

    Starting OPMN managed FORMS OC4J instance ...

    adformsctl.sh: exiting with status 0

    adformsctl.sh: check the logfile /home/oracle/ebs/inst/apps/VIS_ebs/logs/appl/admin/log/adformsctl.txt for more information ...


    .end std out.

    .end err out.

    ****************************************************


    Executing service control script:
    /home/oracle/ebs/inst/apps/VIS_ebs/admin/scripts/adoafmctl.sh start
    Timeout specified in context file: 100 second(s)

    script returned:
    ****************************************************

    You are running adoafmctl.sh version 120.8

    Starting OPMN managed OAFM OC4J instance ...

    adoafmctl.sh: exiting with status 0

    adoafmctl.sh: check the logfile /home/oracle/ebs/inst/apps/VIS_ebs/logs/appl/admin/log/adoafmctl.txt for more information ...


    .end std out.

    .end err out.

    ****************************************************


    Executing service control script:
    /home/oracle/ebs/inst/apps/VIS_ebs/admin/scripts/adcmctl.sh start
    Timeout specified in context file: 1000 second(s)

    script returned:
    ****************************************************

    You are running adcmctl.sh version 120.17.12010000.3

    Starting concurrent manager for VIS ...
    Starting VIS_0418@VIS Internal Concurrent Manager
    Default printer is noprint

    adcmctl.sh: exiting with status 0


    adcmctl.sh: check the logfile /home/oracle/ebs/inst/apps/VIS_ebs/logs/appl/admin/log/adcmctl.txt for more information ...


    .end std out.

    .end err out.

    ****************************************************


    Executing service control script:
    /home/oracle/ebs/inst/apps/VIS_ebs/admin/scripts/jtffmctl.sh start
    Timeout specified in context file: 100 second(s)

    script returned:
    ****************************************************

    You are running jtffmctl.sh version 120.3

    Validating Fulfillment patch level via /home/oracle/ebs/apps/apps_st/comn/java/classes
    Fulfillment patch level validated.
    Starting Fulfillment Server for VIS on port 9300 ...

    jtffmctl.sh: exiting with status 0


    .end std out.

    .end err out.

    ****************************************************



    [Service Control Execution Report]
    The report format is:
    <Service Group> <Service> <Script> <Status>

    Root Service Enabled
    Root Service Oracle Process Manager for VIS_ebs adopmnctl.sh Started
    Web Entry Point Services Enabled
    Web Entry Point Services Oracle HTTP Server VIS_ebs adapcctl.sh Started
    Web Entry Point Services OracleTNSListenerAPPS_VIS_ebs adalnctl.sh Failed
    Web Application Services Enabled
    Web Application Services OACORE OC4J Instance VIS_ebs adoacorectl.sh Started
    Web Application Services FORMS OC4J Instance VIS_ebs adformsctl.sh Started
    Web Application Services OAFM OC4J Instance VIS_ebs adoafmctl.sh Started
    Batch Processing Services Enabled
    Batch Processing Services OracleConcMgrVIS_ebs adcmctl.sh Started
    Batch Processing Services Oracle Fulfillment Server VIS_ebs jtffmctl.sh Started
    Other Services Disabled
    Other Services OracleFormsServer-Forms VIS_ebs adformsrvctl.sh Disabled
    Other Services Oracle Metrics Client VIS_ebs adfmcctl.sh Disabled
    Other Services Oracle Metrics Server VIS_ebs adfmsctl.sh Disabled
    Other Services Oracle MWA Service VIS_ebs mwactlwrpr.sh Disabled


    ServiceControl is exiting with status 1
  • 5. Re: Failing in Post install steps - EBS 12.1.1 on OEL 5u7
    Hussein Sawwan-Oracle Employee ACE
    Currently Being Moderated
    adalnctl.sh: exiting with status 1

    adalnctl.sh: check the logfile /home/oracle/ebs/inst/apps/VIS_ebs/logs/appl/admin/log/adalnctl.txt for more information ...
    Any errors in this log?

    Thanks,
    Hussein
  • 6. Re: Failing in Post install steps - EBS 12.1.1 on OEL 5u7
    922932 Newbie
    Currently Being Moderated
    Yes, I see error with TNS listener. Its strange, I am able to connect to this EBS machine (right now) from another system using SYSTEM(manager) account. Here is the log details from adalnctl.txt


    04/18/12-14:09:28 :: You are running adalnctl.sh version 120.3


    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 14:09:28

    Copyright (c) 1991, 2004, Oracle. All rights reserved.

    Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
    TNS-12541: TNS:no listener
    TNS-12560: TNS:protocol adapter error
    TNS-00511: No listener
    Linux Error: 111: Connection refused

    04/18/12-14:09:28 :: adalnctl.sh: Starting listener process APPS_VIS.

    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 14:09:28

    Copyright (c) 1991, 2004, Oracle. All rights reserved.

    Starting /home/oracle/ebs/apps/tech_st/10.1.2/bin/tnslsnr: please wait...

    TNSLSNR for Linux: Version 10.1.0.5.0 - Production
    System parameter file is /home/oracle/ebs/inst/apps/VIS_ebs/ora/10.1.2/network/admin/listener.ora
    Log messages written to /home/oracle/ebs/inst/apps/VIS_ebs/logs/ora/10.1.2/network/apps_vis.log
    Listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=ebs.(hostname))(PORT=1626)))

    Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
    STATUS of the LISTENER
    ------------------------
    Alias APPS_VIS
    Version TNSLSNR for Linux: Version 10.1.0.5.0 - Production
    Start Date 18-APR-2012 14:09:28
    Uptime 0 days 0 hr. 0 min. 0 sec
    Trace Level off
    Security ON: Local OS Authentication
    SNMP OFF
    Listener Parameter File /home/oracle/ebs/inst/apps/VIS_ebs/ora/10.1.2/network/admin/listener.ora
    Listener Log File /home/oracle/ebs/inst/apps/VIS_ebs/logs/ora/10.1.2/network/apps_vis.log
    Listening Endpoints Summary...
    (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=ebs.(hostname))(PORT=1626)))
    Services Summary...
    Service "FNDFS" has 1 instance(s).
    Instance "FNDFS", status UNKNOWN, has 1 handler(s) for this service...
    Service "FNDSM" has 1 instance(s).
    Instance "FNDSM", status UNKNOWN, has 1 handler(s) for this service...
    The command completed successfully


    04/18/12-14:09:28 :: adalnctl.sh: exiting with status 0


    =======================================================================


    04/18/12-17:36:22 :: You are running adalnctl.sh version 120.3


    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:36:22

    Copyright (c) 1991, 2004, Oracle. All rights reserved.

    Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
    STATUS of the LISTENER
    ------------------------
    Alias APPS_VIS
    Version TNSLSNR for Linux: Version 10.1.0.5.0 - Production
    Start Date 18-APR-2012 14:09:28
    Uptime 0 days 3 hr. 26 min. 53 sec
    Trace Level off
    Security ON: Local OS Authentication
    SNMP OFF
    Listener Parameter File /home/oracle/ebs/inst/apps/VIS_ebs/ora/10.1.2/network/admin/listener.ora
    Listener Log File /home/oracle/ebs/inst/apps/VIS_ebs/logs/ora/10.1.2/network/apps_vis.log
    Listening Endpoints Summary...
    (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=ebs.(hostname))(PORT=1626)))
    Services Summary...
    Service "FNDFS" has 1 instance(s).
    Instance "FNDFS", status UNKNOWN, has 1 handler(s) for this service...
    Service "FNDSM" has 1 instance(s).
    Instance "FNDSM", status UNKNOWN, has 1 handler(s) for this service...
    The command completed successfully

    04/18/12-17:36:22 :: adalnctl.sh: Shutting down listener process APPS_VIS.

    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:36:22

    Copyright (c) 1991, 2004, Oracle. All rights reserved.

    Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
    The command completed successfully


    04/18/12-17:36:22 :: adalnctl.sh: exiting with status 0


    =======================================================================


    04/18/12-17:37:22 :: You are running adalnctl.sh version 120.3


    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:37:22

    Copyright (c) 1991, 2004, Oracle. All rights reserved.

    Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
    TNS-12541: TNS:no listener
    TNS-12560: TNS:protocol adapter error
    TNS-00511: No listener
    Linux Error: 111: Connection refused

    04/18/12-17:37:22 :: adalnctl.sh: Starting listener process APPS_VIS.

    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:37:22

    Copyright (c) 1991, 2004, Oracle. All rights reserved.

    Starting /home/oracle/ebs/apps/tech_st/10.1.2/bin/tnslsnr: please wait...

    TNS-12546: TNS:permission denied
    TNS-12560: TNS:protocol adapter error
    TNS-00516: Permission denied
    Linux Error: 13: Permission denied


    04/18/12-17:37:22 :: adalnctl.sh: exiting with status 1


    =======================================================================


    04/18/12-17:40:46 :: You are running adalnctl.sh version 120.3


    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:40:46

    Copyright (c) 1991, 2004, Oracle. All rights reserved.

    Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
    TNS-12541: TNS:no listener
    TNS-12560: TNS:protocol adapter error
    TNS-00511: No listener
    Linux Error: 111: Connection refused

    04/18/12-17:40:46 :: adalnctl.sh: Starting listener process APPS_VIS.

    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:40:46

    Copyright (c) 1991, 2004, Oracle. All rights reserved.

    Starting /home/oracle/ebs/apps/tech_st/10.1.2/bin/tnslsnr: please wait...

    TNS-12546: TNS:permission denied
    TNS-12560: TNS:protocol adapter error
    TNS-00516: Permission denied
    Linux Error: 13: Permission denied


    04/18/12-17:40:46 :: adalnctl.sh: exiting with status 1


    =======================================================================


    04/18/12-17:42:39 :: You are running adalnctl.sh version 120.3


    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:42:39

    Copyright (c) 1991, 2004, Oracle. All rights reserved.

    Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
    TNS-12541: TNS:no listener
    TNS-12560: TNS:protocol adapter error
    TNS-00511: No listener
    Linux Error: 111: Connection refused

    04/18/12-17:42:39 :: adalnctl.sh: Listener APPS_VIS has already been stopped.


    04/18/12-17:42:39 :: adalnctl.sh: exiting with status 2


    =======================================================================


    04/18/12-17:43:02 :: You are running adalnctl.sh version 120.3


    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:43:02

    Copyright (c) 1991, 2004, Oracle. All rights reserved.

    Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
    TNS-12541: TNS:no listener
    TNS-12560: TNS:protocol adapter error
    TNS-00511: No listener
    Linux Error: 111: Connection refused

    04/18/12-17:43:02 :: adalnctl.sh: Starting listener process APPS_VIS.

    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:43:02

    Copyright (c) 1991, 2004, Oracle. All rights reserved.

    Starting /home/oracle/ebs/apps/tech_st/10.1.2/bin/tnslsnr: please wait...

    TNS-12546: TNS:permission denied
    TNS-12560: TNS:protocol adapter error
    TNS-00516: Permission denied
    Linux Error: 13: Permission denied


    04/18/12-17:43:02 :: adalnctl.sh: exiting with status 1


    =======================================================================

    Edited by: user1417374 on Apr 18, 2012 3:01 PM
  • 7. Re: Failing in Post install steps - EBS 12.1.1 on OEL 5u7
    Hussein Sawwan-Oracle Employee ACE
    Currently Being Moderated
    >
    04/18/12-17:43:02 :: You are running adalnctl.sh version 120.3


    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:43:02

    Copyright (c) 1991, 2004, Oracle. All rights reserved.

    Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=ebs)(Port=1626))
    TNS-12541: TNS:no listener
    TNS-12560: TNS:protocol adapter error
    TNS-00511: No listener
    Linux Error: 111: Connection refused

    04/18/12-17:43:02 :: adalnctl.sh: Starting listener process APPS_VIS.

    LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 18-APR-2012 17:43:02

    Copyright (c) 1991, 2004, Oracle. All rights reserved.

    Starting /home/oracle/ebs/apps/tech_st/10.1.2/bin/tnslsnr: please wait...

    TNS-12546: TNS:permission denied
    TNS-12560: TNS:protocol adapter error
    TNS-00516: Permission denied
    Linux Error: 13: Permission denied


    04/18/12-17:43:02 :: adalnctl.sh: exiting with status 1
    Please make sure that your applmgr user has right permission/privileges to read/write/execute.

    Thanks,
    Hussein
  • 8. Re: Failing in Post install steps - EBS 12.1.1 on OEL 5u7
    922932 Newbie
    Currently Being Moderated
    Hussein,
    I reinstalled EBS with just Oracle user and granted permissions for entire folder using chmod. Now the post install succeded and I am able to login as well. Everything works now. Thanks a lot for your help. I read lot of your posts. Great contributor to the community. Thanks again.

    Edited by: user1417374 on Apr 18, 2012 6:56 PM

Legend

  • Correct Answers - 10 points
  • Helpful Answers - 5 points