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2 Replies Latest reply: Sep 11, 2013 2:56 AM by user1828025 RSS

Refresh from my oracle support to Grid Control 11g Fails

user12093489 Newbie
Currently Being Moderated
I have installed grid control 11g on windows server. Everything works fine but my integration with my oracle support. When I test the connections to https://updates.oracle.com, I have no problems. But when I schedule a job to automatically refresh patch/updates from my oracle support, I get the following:

     
Output Log





Online Mode. Using My Oracle Support.


Checking My Oracle Support authorization.
Username: xxxxx@xxxxx
Password: ******
Patch Search URL: https://updates.oracle.com


Proxy Server details
-------------------------
Either you are using a 'No proxy' connection or the Patch Search URL is not set up to use the Proxy Server.



ARU Data Details
---------------------------
URL : .../metadata?table=aru_products
Got From : the update site over HTTP.
Size (bytes) : 247122
Download Time (ms) : 500

URL : .../metadata?table=aru_releases
Got From : the update site over HTTP.
Size (bytes) : 552032
Download Time (ms) : 734

URL : .../metadata?table=aru_platforms
Got From : the update site over HTTP.
Size (bytes) : 4651
Download Time (ms) : 187

URL : .../metadata?table=aru_languages
Got From : the update site over HTTP.
Size (bytes) : 3708
Download Time (ms) : 140

URL : .../metadata?table=aru_product_groups
Got From : the update site over HTTP.
Size (bytes) : 420922
Download Time (ms) : 641

URL : .../metadata?table=aru_product_releases
Got From : the update site over HTTP.
Size (bytes) : 5643979
Download Time (ms) : 15595

URL : .../metadata?table=aru_component_releases
Got From : the update site over HTTP.
Size (bytes) : 119370
Download Time (ms) : 188

URL : .../metadata?table=aru_targets
Got From : the update site over HTTP.
Size (bytes) : 12910
Download Time (ms) : 141



- Unexpected IO exception. Cant process IO stream. {0}

I can't seem to find any reason why this would be happening. Any help would be appreciated. Thanks
  • 1. Re: Refresh from my oracle support to Grid Control 11g Fails
    venkata thiruveedhi Guru
    Currently Being Moderated
    Hi,

    I have verified and tried this Refresh from my oracle support job from my test machine on 11g and its gone fine with out any issues.

    Might be some connection lost. Please retry the job and verify.

    Observations from my test machine:

    URL : .../metadata?table=aru_targets
    Got From : the update site over HTTP.
    Size (bytes) : 12910
    Download Time (ms) : 1104

    URL : .../search?language_id=0&classification_group=recommended&patch_type=all&group_by=target_type&group_by=release&group_by=platform
    Got From : the update site over HTTP.
    Size (bytes) : 13108787
    Download Time (ms) : 63579


    .../metadata?table=aru_products : Parsing...Done : Loading...Done
    Parse Time (ms) : 8
    Load Time (ms) : 38582

    .../metadata?table=aru_releases : Parsing...Done : Loading...Done
    Parse Time (ms) : 18
    Load Time (ms) : 10358

    .../metadata?table=aru_platforms : Parsing...Done : Loading...Done
    Parse Time (ms) : 1
    Load Time (ms) : 952

    .../metadata?table=aru_languages : Parsing...Done : Loading...Done
    Parse Time (ms) : 0
    Load Time (ms) : 269

    .../metadata?table=aru_product_groups : Parsing...Done : Loading...Done
    Parse Time (ms) : 18
    Load Time (ms) : 3803

    .../metadata?table=aru_product_releases : Parsing...Done : Loading...Done
    Parse Time (ms) : 207
    Load Time (ms) : 27513

    .../metadata?table=aru_component_releases : Parsing...Done : Loading...Done
    Parse Time (ms) : 4
    Load Time (ms) : 322

    .../metadata?table=aru_targets : Parsing...Done : Loading...Done
    Parse Time (ms) : 0
    Load Time (ms) : 309


    Patch Recommendations Details
    -----------------------------
    Parsing and storing patch recommendations...

    Computing Patch Advice : Start
    Computing Patch Advice : Complete


    Calculating Patch Recommendations Policy violations : Start.

    Calculating Patch Recommendations Policy violations : Complete.


    OK

    Best Regards,
    Venkat
  • 2. Re: Refresh from my oracle support to Grid Control 11g Fails
    user1828025 Newbie
    Currently Being Moderated

    I have exactly the same issue.

     

    Unexpected IO exception. Cant process IO stream.

     

    What are the ports being used just 80 and 443 ?

     

    I have retried it twice and I still get the same issue.

     

    We have 100Mb connectivity to the Internet.

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