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What is the exact build version of UCM server ?
Go to UCM - Administration - Configuration Information and copy the entire version tag , post it .
Thanks for the quick response.
Version:10.1.3.5.1 (100623) (Build:184.108.40.206)
Database Version:220.127.116.11.0 ---Oracle
Please note that the error accurs only at the time of connecting UCM (first attept), Once we got into UCM and then if i click in home or search (from UCM menu) it works fine and it displays the page correctly.
We get page can't display error on Trays layout for showing homepage when we connect UCM. But, it works fine with Top Menus layout.The default layout is Trays. If you don't see a page when you log in, how are you changing the layout to Top Menus? A link to the user profile page isn't available if the Trays layout didn't appear. Are there some customizations in place that affect the UI?
Please note that the error accurs only at the time of connecting UCM (first attept), Once we got into UCM and then if i click in home or search (from UCM menu) it works fine and it displays the page correctly.So are you saying that once you hit the refresh button, the issue goes away?
If you change the skin, do you see the same problem? Try changing the skin from Oracle to Oracle2 for the affected user.