when am trying to Export an excel sheet as a contract file, i click save as and i get the error ( This file cannot be exported to the selected location ) on some clients computers not all of them, any advice please?
We had the same error and finally could nail it down to java updates. This feature works only upto java update ver 20.0 and below.
Once we downgraded java there was no problem. Dont forget to disable automatic updates for java.
The vast majority of the time, when user interface issues present in Contract Management, it is due to an incompatible Java Runtime Environment (JRE) installed on the client machine.
Each version of Contract Management has a Tested Configurations document.
Proactively ensuring client configuration specifications conform to those outlined in the Tested Configurations document, will enable Contract Management to function as designed, without negative impact to user productivity.
I. Contract Management documentation including Tested Configurations is available on the Oracle Technology Network:
See Client & Browser tab in Tested Configurations document.
II. My Oracle Support > KnowledgeBase Note 897644.1 - Nothing Happens When Clicking: All Projects > Customize Text, or Folders, or Administer Views > Modify or Advanced Print lists many commonly encountered issues when the JRE on the client is not compatible with Contract Management. This note also lists certified JRE versions and includes a link where to download the correct JRE, as needed.