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1 Reply Latest reply: May 11, 2012 7:06 AM by 783124 RSS

You do not have proper access rights to perform this task. (Smartview issue

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Hi All,

One of my user facing the Smartview connect issue, when he is trying to connect the smartview the system showing the following error message 'You do not have proper access rights to perform this task'. But as a administrator rights to the application if I tried with my credentials I can able log into smartview after I disconnect and user tried with his credentials he can able to log into the smartview, but once excel file is closed and after reopen the excel file first time he can't able to login, once if I log in (as administrator rights ) after that he can able to log in before excel file but once excel file closed and reopens he can't.

Could you please suggest me what needs to be done to fix this issue.

Thanks,

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