8 Replies Latest reply: Jun 26, 2012 2:08 AM by 914302 RSS

    OCP Certification not recieved Yet !!!

    914302
      Hi

      I wrote OCP 10g almost 6 months back, but till now I didn't recieve Certification.

      I sent mail to OCP team almost one month back and they replied me by with Service Request Number "23363555" & said will solved in 5 business days.



      Can anyone help..

      Thanks !!!

      Regards
      Wasiq.

      Edited by: 911299 on Apr 18, 2012 4:08 AM
        • 1. Re: OCP Certification not recieved Yet !!!
          Roger25
          Then raise another SR, and so on.. i have raised many SR's because of this. If there is specified that X business days, why this term is not respected?
          • 2. Re: OCP Certification not recieved Yet !!!
            bigdelboy
            911299 wrote:
            Hi

            I wrote OCP 10g almost 6 months back, but till now I didn't recieve Certification.

            I sent mail to OCP team almost one month back and they replied me by with Service Request Number "23363555" & said will solved in 5 business days.



            Can anyone help..

            Thanks !!!

            Regards
            Wasiq.
            Please do the following.

            1. Register and check status on certview

            2. Read the Where is my certificate forum announcement post. Very carefully.

            3. If all else remains failed raise an sr with all previous contact details, and an alternate email address, and indicate responses from previous sr has failed to reach you.

            IMHO most issues are with emails back from oracle not getting through. The response to your sr would have been first confirm your details and after you have confirmed them to resend the certain. A recent post from brandye describes this better .... But I am on an iPad and it's harder work for me to post.
            .
            • 3. Re: OCP Certification not recieved Yet !!!
              Brandye Barrington-Oracle
              The team replied on March 7, indicating that you have multiple IDs that need to be merged. In other words, you took multiple exams under different accounts, so the database does not recognize all of your requirements. I would suggest that you submit a new SR, referencing this SR and asking for them to provide the IDs that need to be merged. I also suggest providing an alternate email address. I'm not sure why some emails do not get thru, but I will make a note to the support team that your email was not received so that they can have a look.

              Regards,
              Brandye Barrington
              Certification Forum Moderator
              • 4. Re: OCP Certification not recieved Yet !!!
                914302
                Thanks for quick reply

                I raised the new SR , requesting them to provide the IDs which need to be merged.

                SR Number :- 23543399

                Thanks.

                Regards
                Wasiq.
                • 5. Re: OCP Certification not recieved Yet !!!
                  914302
                  Dear All

                  I got mail from OCP Team regarding my OCP certification.

                  They are asking 10 working days to finish the problem.

                  Lets c wht will be the result after 10 working days.

                  Thanks

                  Regards
                  Wasiq.
                  • 6. Re: OCP Certification not recieved Yet !!!
                    Brandye Barrington-Oracle
                    Wasiq,
                    I'm not sure why it would take 10 working days. I checked the SR you mentioned and did not see that response in the SR. Perhaps you provided your IDs for merging and it will take up to 10 working days for the IDs to be merged? Is that the case? I'm not disputing you, I'm just concerned about a 10-day turn-around time. This is not typical.

                    Regards,
                    Brandye Barrington
                    Certification Forum Moderator
                    • 7. Re: OCP Certification not recieved Yet !!!
                      914302
                      Dear Brandye

                      I am still waiting for my OCP certification.

                      Before it was showing me error message "Error occurred while processing your request" whien i am trying to raise new SR.

                      Now I raised again a new SR 23627315.

                      Please resolve this issue, if you can.

                      Thanks for cooperation.

                      Regards
                      Wasiq.

                      Edited by: 911299 on May 13, 2012 4:35 AM
                      • 8. Re: OCP Certification not recieved Yet !!!
                        914302
                        Dear

                        They sent me OCP certification pdf file by mail, almost 15 days back.

                        I am still waiting for my OCP certification.

                        Thanks for helping.

                        Regards
                        Wasiq.