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2 Replies Latest reply: Sep 5, 2012 1:55 PM by shreevat RSS

How to track Service Item in Install Base

PavitharaRathinavel Newbie
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Hi,

How to track a Service Item in Install Base. If I'm right, when we define the item as Service Item in Inventory, Install Base Trackable cannot be enableed...

Scenario:
Customer is doing some services to its customer which has a contract for 1 Year. So we are creating service as Service Item in Inventory and then we create a contract for this service item.
How do we track this in Install Base?

Please help

Thanks & Regards,
Pavithara R.

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