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1 Reply Latest reply: May 31, 2012 2:35 AM by Greig RSS

UPK resolution Query

940330 Newbie
Currently Being Moderated
I have captured a companies entire Payroll, HR and SS processes to UPK in the default resolution.

They can not view the published files as this resolution is to high for them and they get error messages about DPI settings.

They have just moved from a physical server where they had no issues to using 'Virtualisation' ?? tech for their server setup....can I ammend the resolution of the captures before publishing?
  • 1. Re: UPK resolution Query
    Greig Newbie
    Currently Being Moderated
    Hi,

    If you right-click on your topic and select properties (when in the library), you should see a properties pane open up on the right side of the UPK Developer. Under the General section, you will see the resolution that the topic was recorded at. Note that you will only be able to modify Module and Section resolutions - but not topics!

    There seems to be a fix for DPI issues for 11.1 - you can grab this by logging into MyOracleSupport to see if that will allow your clients to view the UPK content that was created.

    Unfortunately once a topic is recorded, there is no way to modify the resolution. I do however have a sneaky suspicion that that you will be able to use the Record It! client (available to UPK 11.1) in a multi-user environment. I haven't played with it much yet, but I seem to recall an option to modify the resolution of a topic within it using the properties pane. Perhaps you could give it a shot and see?

    Hope this helps somewhat...

    Regards,
    Greig

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