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9 Replies Latest reply: Aug 1, 2013 11:43 AM by 3be3d0e6-5dda-435f-a11c-946d9c095018 RSS

oracle client installation on windows 7 64bit

908380 Newbie
Currently Being Moderated
i am trying to install oracle client on win 7, during the installation it popup a message saying cannot copy the files to start menu or desktop. Already i logged in as administrator.
  • 1. Re: oracle client installation on windows 7 64bit
    Helios-GunesEROL Oracle ACE
    Currently Being Moderated
    Hi;

    Please see:
    10g client 64bit for windows7
    Is Microsoft Windows 7 certified to install/run Oracle Database Server/Client ? [ID 952302.1]

    Also see:
    Master Note For Oracle Database Client Installation [ID 1157463.1]
    Client / Server / Interoperability Support Between Different Oracle Versions [ID 207303.1]

    Regard
    Helios
  • 2. Re: oracle client installation on windows 7 64bit
    Srini Chavali-Oracle Oracle ACE Director
    Currently Being Moderated
    Pl post exact version of Oracle being installed and the version of Win 7 - Home version is not supported. Pl also post the last 100 lines of the install log.

    HTH
    Srini
  • 3. Re: oracle client installation on windows 7 64bit
    908380 Newbie
    Currently Being Moderated
    Oracle 11g client. win 7 enterprise 64 bit.
  • 4. Re: oracle client installation on windows 7 64bit
    908380 Newbie
    Currently Being Moderated
    Please find the last lines of the log file.

    INFO: instantiating 'G:\app\Administrator\product\11.2.0\client_2\OPatch\opatch.ini'.
    INFO: instantiating 'G:\app\Administrator\product\11.2.0\client_2\OPatch\opatch.ini'.
    INFO: Copying files for 'Oracle Universal Installer 11.2.0.1.0 '
    INFO: Copying files for 'Oracle Universal Installer 11.2.0.1.0 '
    INFO: 5/9/12 12:12:16 PM GST: Starting install Install Phase 1 of component Oracle Universal Installer
    INFO: Setting variable 'MSVCREDIST_LOC' to 'vcredist_x86.exe'. Received the value from a code block.
    INFO: Setting variable 'MSVCREDIST_FLAGS' to '/q:a /c:"VCREDI~1.EXE /q:a /c:""msiexec /i vcredist.msi /qn"" "'. Received the value from a code block.
    INFO: Setting variable 'MSVCREDIST_INSTALL' to 'true'. Received the value from a code block.
    INFO: Calling Query areasQueries10.2.0.1.0 getProductHome

    name = oracle.jdk

    startVersion = 1.5

    endVersion = 1.5

    acceptCompatible = null
    INFO: Setting the PROD_HOME variable of 'oracle.jdk_1.5.0.17.03' to 'G:\app\Administrator\product\11.2.0\client_2\jdk'. Received the value from the variable calculation.
    INFO: Query Returned: G:\app\Administrator\product\11.2.0\client_2\jdk
    INFO: Setting variable 'JRE_LOCATION' to 'G:\app\Administrator\product\11.2.0\client_2\jdk'. Received the value from a code block.
    INFO: Setting variable 'JRE_LOCATION' to 'G:\app\Administrator\product\11.2.0\client_2\jdk\jre'. Received the value from a code block.
    INFO: Setting variable 'JRE_LOCATION' to 'G:/app/Administrator/product/11.2.0/client_2/jdk/jre'. Received the value from a code block.
    INFO: Setting variable 'ABSOLUTE_JRE_LOCATION' to 'G:/app/Administrator/product/11.2.0/client_2/jdk/jre'. Received the value from a code block.
    INFO: Setting variable 'JRE_LOCATION' to '/jdk/jre'. Received the value from a code block.
    INFO: Setting variable 'JRE_LOCATION' to 'jdk/jre'. Received the value from a code block.
    INFO: Setting variable 'JRE_LOCATION' to '../../jdk/jre'. Received the value from a code block.
    INFO: Setting variable 'JRE_LOCATION' to '..\..\jdk\jre'. Received the value from a code block.
    INFO: Setting variable 'ABSOLUTE_JRE_LOCATION' to 'G:\app\Administrator\product\11.2.0\client_2\jdk\jre'. Received the value from a code block.
    INFO: Calling Query generalQueries10.2.0.2.0 getOSName
    INFO: Query Returned: NT_X86
    INFO: Calling Query generalQueries10.2.0.2.0 getOSName
    INFO: Query Returned: NT_X86
    INFO: Calling Query generalQueries10.2.0.2.0 getOSName
    INFO: Query Returned: NT_X86
    INFO: Calling Query generalQueries10.2.0.2.0 getOSName
    INFO: Query Returned: NT_X86
    INFO: Calling Query generalQueries10.2.0.2.0 getOSName
    INFO: Query Returned: NT_X86
    INFO: Setting variable 'JRE_MEMORY_OPTIONS' to '-mx96m'. Received the value from a code block.
    INFO: Calling Action ntw32FoldersActions10.2.0.3.0 ntCreateItem
         selectedNodes = null
         groupName = Oracle - OraClient11g_home2\Oracle Installation Products
         itemName = Universal Installer
         exeName = G:\app\Administrator\product\11.2.0\client_2\oui\bin\setup.exe
         paramName = null
         workingDir = G:\app\Administrator\product\11.2.0\client_2\oui
         iconFileName = null
         icon = 0
         cmdType = null
         multiparamName = null
         runAsAdmin = null

    INFO: creating 'Universal Installer' in folder 'Oracle - OraClient11g_home2\Oracle Installation Products'
    INFO: creating 'Universal Installer' in folder 'Oracle - OraClient11g_home2\Oracle Installation Products'
    INFO: Exception thrown from action: ntCreateItem
    Exception Name: AddItemException
    Exception String: Unable to create an item in Windows Start Menu or Desktop
    Exception Severity: 0
    INFO: Exception handling set to prompt user with options to Retry Ignore
    User Choice: Retry
    INFO: creating 'Universal Installer' in folder 'Oracle - OraClient11g_home2\Oracle Installation Products'
    INFO: creating 'Universal Installer' in folder 'Oracle - OraClient11g_home2\Oracle Installation Products'
    INFO: Exception thrown from action: ntCreateItem
    Exception Name: AddItemException
    Exception String: Unable to create an item in Windows Start Menu or Desktop
    Exception Severity: 0
    INFO: Exception handling set to prompt user with options to Retry Ignore
    User Choice: Retry
    INFO: creating 'Universal Installer' in folder 'Oracle - OraClient11g_home2\Oracle Installation Products'
    INFO: creating 'Universal Installer' in folder 'Oracle - OraClient11g_home2\Oracle Installation Products'
    INFO: Exception thrown from action: ntCreateItem
    Exception Name: AddItemException
    Exception String: Unable to create an item in Windows Start Menu or Desktop
    Exception Severity: 0
    INFO: Adding ExitStatus STOP_INSTALL to the exit status set
    INFO: Finding the most appropriate exit status for the current application
    INFO: Exit Status is -4
    INFO: Shutdown Oracle Client Installer
  • 5. Re: oracle client installation on windows 7 64bit
    Srini Chavali-Oracle Oracle ACE Director
    Currently Being Moderated
    Right click on setup.exe and select "Run as Administrator" - then try again

    HTH
    Srini
  • 6. Re: oracle client installation on windows 7 64bit
    908380 Newbie
    Currently Being Moderated
    I tried but still the message appears "unable to create an item in windows start menu or desktop
  • 7. Re: oracle client installation on windows 7 64bit
    960302 Newbie
    Currently Being Moderated
    I have the same problem. CI think its because we use a redirected folder for the Desktop and Start Menu....
  • 8. Re: oracle client installation on windows 7 64bit
    Krishna-Oracle Pro
    Currently Being Moderated
    Hi,
    Kindly refer the steps mentioned in

    Error: "Unable to create an item in Windows Start Menu or Windows Desktop" (Doc ID 464867.1)

    Thanks,
    Krishna
  • 9. Re: oracle client installation on windows 7 64bit
    3be3d0e6-5dda-435f-a11c-946d9c095018 Newbie
    Currently Being Moderated

    Is there any solution for this problem??

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