9 Replies Latest reply: Aug 1, 2013 1:43 PM by 3be3d0e6-5dda-435f-a11c-946d9c095018 RSS

    oracle client installation on windows 7 64bit

    908380
      i am trying to install oracle client on win 7, during the installation it popup a message saying cannot copy the files to start menu or desktop. Already i logged in as administrator.
        • 1. Re: oracle client installation on windows 7 64bit
          Helios-GunesEROL
          Hi;

          Please see:
          10g client 64bit for windows7
          Is Microsoft Windows 7 certified to install/run Oracle Database Server/Client ? [ID 952302.1]

          Also see:
          Master Note For Oracle Database Client Installation [ID 1157463.1]
          Client / Server / Interoperability Support Between Different Oracle Versions [ID 207303.1]

          Regard
          Helios
          • 2. Re: oracle client installation on windows 7 64bit
            Srini Chavali-Oracle
            Pl post exact version of Oracle being installed and the version of Win 7 - Home version is not supported. Pl also post the last 100 lines of the install log.

            HTH
            Srini
            • 3. Re: oracle client installation on windows 7 64bit
              908380
              Oracle 11g client. win 7 enterprise 64 bit.
              • 4. Re: oracle client installation on windows 7 64bit
                908380
                Please find the last lines of the log file.

                INFO: instantiating 'G:\app\Administrator\product\11.2.0\client_2\OPatch\opatch.ini'.
                INFO: instantiating 'G:\app\Administrator\product\11.2.0\client_2\OPatch\opatch.ini'.
                INFO: Copying files for 'Oracle Universal Installer 11.2.0.1.0 '
                INFO: Copying files for 'Oracle Universal Installer 11.2.0.1.0 '
                INFO: 5/9/12 12:12:16 PM GST: Starting install Install Phase 1 of component Oracle Universal Installer
                INFO: Setting variable 'MSVCREDIST_LOC' to 'vcredist_x86.exe'. Received the value from a code block.
                INFO: Setting variable 'MSVCREDIST_FLAGS' to '/q:a /c:"VCREDI~1.EXE /q:a /c:""msiexec /i vcredist.msi /qn"" "'. Received the value from a code block.
                INFO: Setting variable 'MSVCREDIST_INSTALL' to 'true'. Received the value from a code block.
                INFO: Calling Query areasQueries10.2.0.1.0 getProductHome

                name = oracle.jdk

                startVersion = 1.5

                endVersion = 1.5

                acceptCompatible = null
                INFO: Setting the PROD_HOME variable of 'oracle.jdk_1.5.0.17.03' to 'G:\app\Administrator\product\11.2.0\client_2\jdk'. Received the value from the variable calculation.
                INFO: Query Returned: G:\app\Administrator\product\11.2.0\client_2\jdk
                INFO: Setting variable 'JRE_LOCATION' to 'G:\app\Administrator\product\11.2.0\client_2\jdk'. Received the value from a code block.
                INFO: Setting variable 'JRE_LOCATION' to 'G:\app\Administrator\product\11.2.0\client_2\jdk\jre'. Received the value from a code block.
                INFO: Setting variable 'JRE_LOCATION' to 'G:/app/Administrator/product/11.2.0/client_2/jdk/jre'. Received the value from a code block.
                INFO: Setting variable 'ABSOLUTE_JRE_LOCATION' to 'G:/app/Administrator/product/11.2.0/client_2/jdk/jre'. Received the value from a code block.
                INFO: Setting variable 'JRE_LOCATION' to '/jdk/jre'. Received the value from a code block.
                INFO: Setting variable 'JRE_LOCATION' to 'jdk/jre'. Received the value from a code block.
                INFO: Setting variable 'JRE_LOCATION' to '../../jdk/jre'. Received the value from a code block.
                INFO: Setting variable 'JRE_LOCATION' to '..\..\jdk\jre'. Received the value from a code block.
                INFO: Setting variable 'ABSOLUTE_JRE_LOCATION' to 'G:\app\Administrator\product\11.2.0\client_2\jdk\jre'. Received the value from a code block.
                INFO: Calling Query generalQueries10.2.0.2.0 getOSName
                INFO: Query Returned: NT_X86
                INFO: Calling Query generalQueries10.2.0.2.0 getOSName
                INFO: Query Returned: NT_X86
                INFO: Calling Query generalQueries10.2.0.2.0 getOSName
                INFO: Query Returned: NT_X86
                INFO: Calling Query generalQueries10.2.0.2.0 getOSName
                INFO: Query Returned: NT_X86
                INFO: Calling Query generalQueries10.2.0.2.0 getOSName
                INFO: Query Returned: NT_X86
                INFO: Setting variable 'JRE_MEMORY_OPTIONS' to '-mx96m'. Received the value from a code block.
                INFO: Calling Action ntw32FoldersActions10.2.0.3.0 ntCreateItem
                     selectedNodes = null
                     groupName = Oracle - OraClient11g_home2\Oracle Installation Products
                     itemName = Universal Installer
                     exeName = G:\app\Administrator\product\11.2.0\client_2\oui\bin\setup.exe
                     paramName = null
                     workingDir = G:\app\Administrator\product\11.2.0\client_2\oui
                     iconFileName = null
                     icon = 0
                     cmdType = null
                     multiparamName = null
                     runAsAdmin = null

                INFO: creating 'Universal Installer' in folder 'Oracle - OraClient11g_home2\Oracle Installation Products'
                INFO: creating 'Universal Installer' in folder 'Oracle - OraClient11g_home2\Oracle Installation Products'
                INFO: Exception thrown from action: ntCreateItem
                Exception Name: AddItemException
                Exception String: Unable to create an item in Windows Start Menu or Desktop
                Exception Severity: 0
                INFO: Exception handling set to prompt user with options to Retry Ignore
                User Choice: Retry
                INFO: creating 'Universal Installer' in folder 'Oracle - OraClient11g_home2\Oracle Installation Products'
                INFO: creating 'Universal Installer' in folder 'Oracle - OraClient11g_home2\Oracle Installation Products'
                INFO: Exception thrown from action: ntCreateItem
                Exception Name: AddItemException
                Exception String: Unable to create an item in Windows Start Menu or Desktop
                Exception Severity: 0
                INFO: Exception handling set to prompt user with options to Retry Ignore
                User Choice: Retry
                INFO: creating 'Universal Installer' in folder 'Oracle - OraClient11g_home2\Oracle Installation Products'
                INFO: creating 'Universal Installer' in folder 'Oracle - OraClient11g_home2\Oracle Installation Products'
                INFO: Exception thrown from action: ntCreateItem
                Exception Name: AddItemException
                Exception String: Unable to create an item in Windows Start Menu or Desktop
                Exception Severity: 0
                INFO: Adding ExitStatus STOP_INSTALL to the exit status set
                INFO: Finding the most appropriate exit status for the current application
                INFO: Exit Status is -4
                INFO: Shutdown Oracle Client Installer
                • 5. Re: oracle client installation on windows 7 64bit
                  Srini Chavali-Oracle
                  Right click on setup.exe and select "Run as Administrator" - then try again

                  HTH
                  Srini
                  • 6. Re: oracle client installation on windows 7 64bit
                    908380
                    I tried but still the message appears "unable to create an item in windows start menu or desktop
                    • 7. Re: oracle client installation on windows 7 64bit
                      960302
                      I have the same problem. CI think its because we use a redirected folder for the Desktop and Start Menu....
                      • 8. Re: oracle client installation on windows 7 64bit
                        Krishna-Oracle
                        Hi,
                        Kindly refer the steps mentioned in

                        Error: "Unable to create an item in Windows Start Menu or Windows Desktop" (Doc ID 464867.1)

                        Thanks,
                        Krishna
                        • 9. Re: oracle client installation on windows 7 64bit
                          3be3d0e6-5dda-435f-a11c-946d9c095018

                          Is there any solution for this problem??