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Looks like one of those old (and weird) bugs related to the namespace mapping string :)
I'm still reproducing the issue on 11.2.
Try adding a whitespace in between the namespace declarations :
soap_respond := XMLTYPE(soap_respond).extract( '/soap:Envelope/soap:Body/ServiceRequest_CreateResponse/ServiceRequest_CreateResult/text()' , 'xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/", xmlns="http://ABC/"' /* ^ here */ ).getclobval();