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I am having the same problem with UCM 10gr3. Our desktop engineers are doing an enterprise upgrade of MS Office to 2010 and this issue just surfaced. Trish, how do your users authenticate to Beehive? We are using a cusom connector using our AD.
We authenticate through a government website, so I have no idea what mechanism they are using. The only thing I can see is the tab says "Java SSO Login". The SSO stands for Single Sign On.