5 Replies Latest reply on Jul 26, 2012 3:54 PM by 951440

    IntegrationService not creating a desktop shortcut on some windows PC's

      Does anyone know what on a PC would block the creation of desktop shortcuts. For the majority of installs a desktop short cut has been created fine, but for a couple of clients for some reason no desktop shortcut was created (XP and Win 7).

      I have had a look through the IntegrationServiceImpl source code and it isn't obvious what kind of things would block the creation of a desktop shortcut.

      The jnlp file is fine as it creates desktop shortcuts on the majority of pcs.

      <shortcut online="true">
      <menu submenu="MyExtractor"/>

      Anyone know what could block?