I tried to do everything from scratch but it's not letting me. This is what I do: I go to C:\Siebel_Install_Image\220.127.116.11\Windows\Server\Siebel_Web_Server_Extension to run again the setup.exe for installation of the SWSE. I try to reinstall I get an error message saying: "A suitable JVM could not be found. Please run the program again using the option -is:javahome <JAVA HOME DIR>". The problem is I have never used the console to do any of this so I don't know what steps to follow or what I have to put in there for this to work as indicated.