3 Replies Latest reply: Aug 8, 2012 1:43 PM by pbell RSS

    4 external users of 25 total users remaining in "pending_informed" status

    954655
      I have 4 users who are not moving out of the "pending_informed" status, and show "no_record" in the First Name, Last Name and UID fields. They are:
      greg.herman@pnnl.gov
      daniel.lemire@pnnl.gov
      frank.carr@pnnl.gov
      james.ferry@pnnl.gov

      I saw an earlier response which said go to itn.oracle.com and add the first and last names, but I didn't see where to do that once I got there.
      Can someone help me, please?

      Thanks!
      Sue Murphy
      585 298-3272
      susan.r.murphy@oracle.com