whenever co instance is down and data is retrived to local database, return is working fine. But when co instance goes up and scratchpad database comes into action it shows following error.....
error- Item(s) selected do not have a quantity available for return or are not sell items.Press Enter to select different item(s) to return.
Also checked that data is coming from CO database to scratchpad database but am getting the above error.
Looks like the item info coming from CO says that either item is not returnable or it has already been returned from another location. Check the transaction details in scratchpad that is coming from CO.