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0 Replies Latest reply: Aug 19, 2012 6:51 PM by Heike Lorenz RSS

OPA OpenWorld Activities

Heike Lorenz Newbie
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Hello All

For all of you going to OpenWorld please don't miss out on attending OPA sessions as well as visiting the OPA DEMOpod in DEMOgrounds in Moscone West.

OPA & OPA Related Sessions

CON8840 - Achieving Agility Through Closed-Loop Policy Automation
https://oracleus.activeevents.com/connect/sessionDetail.ww?SESSION_ID=8840
The challenge governments face is to figure out how to craft a more-effective policy management strategy without breaking their overstrained budgets. For a growing number of ...

CON9655 - Oracle Policy Automation Roadmap: Supercharging the Customer Experience
https://oracleus.activeevents.com/connect/sessionDetail.ww?SESSION_ID=9655
The secret is out! Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer ...

CON9641 - Transforming Service with Siebel CRM, Siebel Warranty Management,and Oracle ATG Applications
https://oracleus.activeevents.com/connect/sessionDetail.ww?SESSION_ID=9641
At last year’s Oracle OpenWorld, ServiceMaster described its plan for a service transformation project across business systems and IT infrastructure. ServiceMaster has ...

CON8952 - BPM: An Extension Strategy for Enterprise Applications
https://oracleus.activeevents.com/connect/sessionDetail.ww?SESSION_ID=8952
The need to modify enterprise applications is driven by the need to customize functionality of an application or integrate with other enterprise applications. We often don’t ...

CON9545 - Rethink, Redefine, Reinvent: Transforming Customer Service for Profitability
https://oracleus.activeevents.com/connect/sessionDetail.ww?SESSION_ID=9545
A new generation of consumers is bringing on an accelerated pace of change in demands on customer service. In these changing times, companies are required to look beyond ...

CON9700 - Siebel CRM Overview, Strategy, and Roadmap
https://oracleus.activeevents.com/connect/sessionDetail.ww?SESSION_ID=9700
The world’s most complete CRM solution, Oracle’s Siebel Customer Relationship Management (Siebel CRM) helps organizations differentiate their businesses. Come to this session ...

CON11515 Oracle Policy Automation + RightNow: Agile self-service and agent experiences
https://oracleus.activeevents.com/connect/search.ww?event=openworld#loadSearch-event=openworld&searchPhrase=+OPA&searchType=session&tc=0&sortBy=titleSort&p=&i%2811425%29=&i%2810053%29=&i%2811404%29=&i%2811562%29=&i%2810089%29=&i%2811488%29=
With Oracle Policy Automation, business experts model policies in their preferred language, and quickly deliver interactive decision-making and advice applications for eligibility, verification, intake, and much more. In this session you'll hear how OPA + RightNow enables personalized customer self-service guidance, reduces agent training costs, and about the future of OPA in the cloud.

Cheers

Heike

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