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Assuming the database in question is an Oracle database, check that:
- The agent software owner can read file /etc/oratab or /var/opt/oracle/oratab depending on the platform.
Note: For database discovery to work, it is necessary to have an appropriate entry for the database in the oratab file.
- The agent software owner (oracle) should be in the same OS group with the database software owner (ohyp) to allow the agent to read/execute certain files in the database home.