1 Reply Latest reply: Aug 27, 2012 11:05 AM by Viktor.Jarolim-Oracle RSS

    Chain exception in OSM server

    Pratik
      Hi,

      We are getting the below mentioned chain exception on OSM server and it is in loop, affecting the performance of the server, thereby rejecting the incoming messages from remote destinations.
      Kindly request to provide the reason for this error and the resolution thereafter.

      <Error> <oms> <BEA-000000> <impl.OrchestrationDependenciesMDB: Failed to process order item dependency for predecessor order ID [5174] successor order ID [5174] dependencyKey[oracle.communications.ordermanagement.orchestration.execution.cache.impl.OrderOrchestrationEntityKeyImpl@4cbf2d[a=5174,b=1344238630516,c=oracle.communications.ordermanagement.orchestration.execution.dependency.impl.OrchestrationOneToOneDependencyImpl,d=1871768372]] state[delayed]
      java.lang.RuntimeException: Error starting system interaction.
      at com.mslv.oms.handler.transition.k.c(Unknown Source)
      at oracle.communications.ordermanagement.orchestration.execution.impl.a.a(Unknown Source)
      at oracle.communications.ordermanagement.orchestration.execution.impl.e.b(Unknown Source)
      at oracle.communications.ordermanagement.orchestration.execution.impl.e.d(Unknown Source)
      at oracle.communications.ordermanagement.orchestration.execution.impl.c.a(Unknown Source)
      Truncated. see log file for complete stacktrace
      com.mslv.oms.dataaccesslayer.ProxyException: ORA-01403: no data found
      ORA-06512: at "ORDERMGMT_FALCON.OM_ORCHESTRATION_PKG", line 1161
      ORA-01403: no data found
      ORA-06512: at line 1
      Nested Exception: ORA-01403: no data found
      ORA-06512: at "ORDERMGMT_FALCON.OM_ORCHESTRATION_PKG", line 1161
      ORA-01403: no data found
      ORA-06512: at line 1
      Nested Exception: java.sql.SQLException: ORA-01403: no data found
      ORA-06512: at "ORDERMGMT_FALCON.OM_ORCHESTRATION_PKG", line 1161
      ORA-01403: no data found
      ORA-06512: at line 1


      Thanks in advance,
      Pratik
        • 1. Re: Chain exception in OSM server
          Viktor.Jarolim-Oracle
          Hi I have not seen this particular error but it seems weird to me that the predecessor and successor order ID given in the trace are the same; this could be part of the issue.
          Because normally these should be two different orders.
          Perhaps a wrong reference to the predecessor in the successor order?
          Viktor