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4 Replies Latest reply: Feb 8, 2013 10:15 AM by RahulB RSS

Error while installing BIPublisherDesktop

Maxime Pion Newbie
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Hello,

I am currently having issue installing BI Publisher Desktop on Windows XP SP3 with Office 2007 on 2 out of 4 computers. They are build from the same Windows image and same settings.

Here are the installation error messages :

Error message #1
Automation Error

Error message #2
Compilation error in the hidden module: Module_menu

Error message #3
Template Builder Installer failed: Unexpected Error.

In the readme, it is said to look into the "TemplateBuilderInstaller.log" for any error message so here is the result:

[Word Template Builder Installer for AL Start]
Date: 2012-08-27 15:28:01
v2 0002
Parameters: u,C:\Program Files\Oracle\BI Publisher\BI Publisher Desktop
Uninstallation
Installation Directory: C:\Program Files\Oracle\BI Publisher\BI Publisher Desktop
Set directories start
Create word object
Word object was created
Template file path : c:\documents and settings\maximep\application data\microsoft\word\startup\TemplateBuilder.dot
Get directories
Current Directory : C:\Program Files\Oracle\BI Publisher\BI Publisher Desktop\Template Builder for Word
Program Files Directory: C:\Program Files
Start Program Directory : C:\Documents and Settings\maximep\Menu Démarrer\Programmes
Set directories end
SetIniData Start
ReadIni Start
Can't find the installed path from the registry.
Can't find the installed path from the registry.
ReadIni End
SetIniData End
Word process check start
Found OpusApp
Word process check end
Found another MS Word process
createReturnCode Start
createReturnCode End
[Template Builder Installation for AL End]


Anyone can help ?

Regards.
Maxime

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