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5 Replies Latest reply: Sep 18, 2012 12:08 PM by 629368 RSS

Automatic workflow notice of shipment - Oracle iStore

629368 Newbie
Currently Being Moderated
Hi All,

We have to implemented Automatic workflow notice of shipment in existing Oracle iStroe (11i) set up.
Could you please let me know which seeded workflow we have to use.

Thanks,
Tarun Dadhich
  • 1. Re: Automatic workflow notice of shipment - Oracle iStore
    DeborahCRM-Oracle Journeyer
    Currently Being Moderated
    Hello Tarun Dadhich,

    iStore does not have a shipments notification event. This would be handled by Shipping. See: Shipping Execution Workflows and Oracle
    Workflow User's Guide.


    For iStore you can modify the messages for notifications -
    The Oracle Workflow item type iStore Alerts Workflow (IBEALERT), in the data store file IBENOTIF.wft, contains all Oracle iStore notifications and their messages and
    attributes.
    Oracle iStore does not allow customization of notification events. Customers can only customize the notification messages -- steps in the iStore documention -

    Oracle® iStore Implementation and Administration Guide Release 11i (Part No. B13549-01)
    34.4 Customizing Oracle iStore-Oracle Workflow Integration
    You can choose to use only the seeded messages for Oracle iStore notifications. If
    you want to create additional messages -- see steps starting on page 34-14



    Thank you,
    Deborah Bourgeois, Oracle Customer Support
  • 2. Re: Automatic workflow notice of shipment - Oracle iStore
    629368 Newbie
    Currently Being Moderated
    Thanks a lot Deborah !!!

    I will check your suggested option and will let u know about the success.

    Regards,
    Tarun
  • 3. Re: Automatic workflow notice of shipment - Oracle iStore
    629368 Newbie
    Currently Being Moderated
    Hi Deborah,

    There is change in requirement we just need to implement one type of notification that goes to customer once the shipping is started.
    That notification says to user like ..Your Order has been shipped and contains Tracking number.

    Is there any Seeded ITEM TYPE which we can use.

    Thanks,
    Tarun
  • 4. Re: Automatic workflow notice of shipment - Oracle iStore
    DeborahCRM-Oracle Journeyer
    Currently Being Moderated
    Hello Tarun,

    This would be outside of iStore and after the order has been placed. Therefore, this would be handled by the Shipping Execution.

    Seeded iStore order related notifications:

    • Order Confirmation - Normal
    • Order Confirmation - Next steps for faxed orders
    • Orders Not Booked Notification
    • Cancel Order
    • Return Order Confirmation
    • Return Order Approval Notification
    • Return Order Rejection Notification


    Thanks,
    Deborah Bourgeois
    Oracle Customer Support
  • 5. Re: Automatic workflow notice of shipment - Oracle iStore
    629368 Newbie
    Currently Being Moderated
    Thanks a lot!!

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