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Have you tried loggin in as Admin or another user account Privadmin, change the mode?
Check your Security Profile -> Project Profile -> "Checkin / Checkout Projects and Open Projects Exclusively" privilege. If you already have the privilege, you might be trying to open a project in a different mode that is already opened. Close the project then change the access mode and open it.
I'm using the default "admin" account. It's an "admin superuser" role. Looks like it has all privs.
I saw where you could use the web interface to accomplish killing errant sessions. I think I have (by default) a web license, but I have not installed it. How do I install that? Is it in the standard install package and I just need to fire it up and install web access?
Or am I barking up the wrong tree?