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6 Replies Latest reply: Sep 11, 2012 11:12 PM by Greig RSS

UPK Version 11.1 Publishing Error.

937807 Newbie
Currently Being Moderated
When I try to publish in the Developer Client, I get the following error:

"Object reference not set to an instance of an object"

Does anyone have any suggestion of how I can resolve this issue?
  • 1. Re: UPK Version 11.1 Publishing Error.
    Greig Newbie
    Currently Being Moderated
    Hi,

    I would log a Service Request with Oracle, as the error could arise from anything (basically a piece of memory is being accessed, but an object does not exist), so it could be a bug, or it could be content that wasn't created correctly.

    Good luck!

    Regards,
    Greig
  • 2. Re: UPK Version 11.1 Publishing Error.
    Rich Bridgwater Newbie
    Currently Being Moderated
    I'm getting the same error in UPK 11.1 (multi-user environment) when I attempt to publish the player. I'm wondering if it has something to do with importing the .ODARC file from UPK 3.6. I noticed the system folder files in the library were replaced with older versions after the import.

    Edited by: 947598 on 19-Jul-2012 11:03 AM
  • 3. Re: UPK Version 11.1 Publishing Error.
    Greig Newbie
    Currently Being Moderated
    Hi,

    I have just checked, and there is a fix for this issue through myoraclesupport (Object reference not set to an instance of an object).
    Log onto the support portal, and apply the patch - that should solve your issue.

    Regards,
    Greig
  • 4. Re: UPK Version 11.1 Publishing Error.
    Greig Newbie
    Currently Being Moderated
    Hi 947598,

    See my message above - fix is available through Oracle.

    With regards to your system folder files...
    When you import an ODARC file into UPK, it still asks you if you want to create an "import" folder (if you have not already created it), and it also asks if you want to overwrite exisitng files.
    You must have selected the option to overwrite existing files, as I cannot think of any other reason why an import would overwrite system files.

    When you perform an export, rather select the appropriate files/folders and then export the selection - at least this may help not exporting system files and overwriting system files in the other system.

    Hope it helps.

    Regards,
    Greig
  • 5. Re: UPK Version 11.1 Publishing Error.
    Rich Bridgwater Newbie
    Currently Being Moderated
    Thanks Greig,

    I just came back to the forum and saw your post. I managed to get it working, but I'll look into the solution myoracle support has posted.

    I ended up deleting my new 11.1 profile (that I was having issues with), converting my original 3.6.1 profile again and reimporting the 3.6.1 ODARC file. However, this time when I did the import, I selected NOT to overwrite the content -- that seemed to work. I can publish the player now without that error coming up.

    Edited by: Rich Bridgwater on 1-Aug-2012 12:39 PM

    Edited by: Rich Bridgwater on 1-Aug-2012 12:40 PM
  • 6. Re: UPK Version 11.1 Publishing Error.
    Greig Newbie
    Currently Being Moderated
    Hi Rich,

    No worries - glad you sorted the import/export out.

    Yes, the fix is a downloadable patch that needs to be applied to the environment.

    Regards,
    Greig

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