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i've got the same problem with my external user located in OpenDS.
i follow the same PDF but i've got no solution yet ...
In case you have attributes different than "cn" you need to add the following in jps-config.xml It should be in config/fmwconfig directory in your domain home.
<property name="username.attr" value="sAMAccuntName"/>
<property name="user.login.attr" value="sAMAccountName"/>
We are experiencing the same authenication issue in Oracle BAM as described above and are also running on an installation with the latest PS5 (18.104.22.168.0). When logging in with a user from the active directory provider the user will be set to inactive. Note, we are also having the user name attribute set to "sAMAccountName", but adding the property in the jps-config.xml did not help.
If anyone managed to resolve this authenication issue we would really appreciate to know your solution.