8 Replies Latest reply: Sep 20, 2012 3:57 AM by Harish Nunna RSS

    'The current user is not associated to a resource' with Case Management

    Harish Nunna
      Hi All,

      When I tried to click on 'E-Record' button on Case Management -> Agent Dashboard... I am getting the error "The current user is not associated to a resource".

      I have verified the jtf_rs_resource_extns_vl table and the user is associated to the resource.
      Could anyone help me why I am getting the error though the current user is associated to the resource?

      Thanks,
      Harish Nunna.