I have a very simple question. I have a vendor who created a custom batch process to update existing addresses for my contacts records. The vendor is using a set of web services provided by Oracle. The problem I am running into is as follows:
Address1: 1234 X Street
Address2: Suite 100
Address1: 444 Y Street
Once in a while a customer will update their address where the Address2 field is no longer used and needs to be nulled or blanked. My vendor is telling me that it is not possible to blank out the Address2 field because the web services don't allow it? I personally think this is a bunch of hog wash. Can someone please confirm?