1 Reply Latest reply on Oct 5, 2012 11:55 PM by 817264

    Cannot load Java Web Start

      I am new to Java. I am attempting to access a Cisco Device and the Launcher advises I need to download Java Web Start. I believe the latest updates I have are for 1.7.0_07. I am not positive because I have not attempted to connect to the device for a while and I believe I was able to get in the last time I tried from this pc.

      I am able to get to the device off of an older pc that I have not updated in a while - it is running IBM Java Web Start v1.2. What are suggestions to remedy this? Thank you for your time.
        • 1. Re: Cannot load Java Web Start
          What browser do you use (platform/architecture)?

          What java.com reports when you test for java installed?

          Can you launch any other webstart app from the same browser?

          Also see
          for troubleshooting ideas